ABOUT THE ROLE As a Team Manager within one of our John Lewis stores, you are integral to delivering the unique John Lewis difference. You will lead your teams to ensure that every customer has an outstanding experience, drive commercial results within your areas of responsibility, and allocate your team of Partners (employees) effectively. Working in our store as a Team Manager, you'll thrive in a fast-paced, dynamic environment where every day brings something new. Working alongside the leadership team, you'll play a pivotal role in driving sales, delighting customers and Partners, and maintaining a safe, fully compliant store. In addition to your contractual pay, any time worked between 22:00 - 06:00 will attract Night Premium at a rate of £4.75 per hour. This will also apply to existing Partners who have enrolled onto Enhanced Hours Premium arrangements. Due to the nature of this role, applicants must be 18 years or over to apply. Key Responsibilities As a Team Manager, your day-to-day responsibilities will include: Actively role modelling the partnership behaviours and inspiring a team of Partners through clear communication by managing the full Partner lifecycle, supporting them with talent development. Including addressing performance concerns promptly. Being directly accountable for performance within your area of responsibility. Making sure processes are followed, brand standards are delivered and that you use operational strategies to drive success. Ensuring the store is compliant and safe for our customers and partners Utilise tools provided to effectively allocate resources to meet our customer needs. Championing diversity, inclusion and wellbeing. Essential skills/experience you'll need Experience of leading a team in a fast-paced, customer-focused environment with a proven track record as a specialist in people and driving a culture of empowerment. Regulatory Compliance Management (as required) Competent in using human resource tools and systems (e.g Workday or Tableau) Ability to analyse data and insights and translate them into actionable strategies. Desirable skills/experience you may have: Experience in hiring, key-holder operations, and duty management Experience in managing disciplinary and grievance procedures A proven track record of successful identification and delivery of commercial opportunities and outcomes. Closing Date: September 27, 2026 Pay: £32,000.00 - £45,600.00 Annual Contract Type: Permanent Hours of Work: Varied hours of full time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends between the hours of 07:00- 19:40. Job Level: Partnership Level 8 Where You'll Be Working: Chichester (John Lewis
Team Manager employer: Point Quest Group
John Lewis Partnership is an exceptional employer, offering a dynamic work environment in London where flexibility and collaboration thrive. As a Senior Risk Manager, you will benefit from a strong commitment to employee development, with opportunities for growth and advancement within the Financial Services team, all while contributing to a culture that values governance and strategic initiatives.
