Customer Account Manager

We re recruiting a Customer Account Manager on behalf of a well-established manufacturing business based in the region.

This is a full-time, permanent position and a great opportunity for a customer-focused individual who enjoys building relationships, managing accounts and contributing to business growth in a technical, product-led environment.

In this role, you ll be the primary point of contact for an allocated customer base, providing accurate quotations, processing orders and delivering a consistently high standard of service.

You ll work closely with customers and suppliers alike, developing professional relationships and a solid understanding of the products and services you represent.

Full product training will be provided, making this a strong opportunity for someone with transferable customer service or sales experience looking to grow within a specialist environment.

Main

Responsibilities: * Managing an allocated customer base, handling enquiries via telephone and email professionally and promptly * Providing timely and accurate price quotations, including researching and contacting suppliers for non-standard materials where necessary * Following up on outstanding quotations and converting won quotes into customer orders * Processing customer orders through to shipment, ensuring all requirements are fulfilled accurately * Quoting materials and tooling including both stocked items and own-manufactured equipment...