At a Glance
- Tasks: Provide top-notch support for customers using Point of Rental software.
- Company: Join a dynamic team focused on delivering exceptional customer experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
- Other info: Fast-paced environment with plenty of chances to learn and advance.
- Why this job: Be the voice of our brand and make a difference in customer satisfaction.
- Qualifications: Strong problem-solving skills and a passion for helping others.
The predicted salary is between 25000 - 28000 Β£ per year.
As a Software Support Technician - Tier 2, you will be supporting customers using Point of Rental software.
The primary role of the Tier 2 Support Tech is to deliver an awesome experience to our customers.
A qualified Technician thrives on going above and beyond on every interaction and will be the primary voice of POR to our customers.
Key Responsibilities
Advanced Troubleshooting: Diagnose and res...
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Software Support Technician - Tier 2 in Reading employer: Point of Rental
Point of Rental is an exceptional employer that values technical expertise and fosters a collaborative work environment. With a strong focus on employee growth, you will have the opportunity to mentor junior staff while tackling complex software issues in a hybrid role from Reading. The company offers a flexible work setup and a clear career path within a global product ecosystem, making it an ideal place for those seeking meaningful and rewarding employment.