Software Support Technician - Tier 2 in Reading

Software Support Technician - Tier 2 in Reading

Reading Full-Time 25000 - 28000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide top-notch support for customers using Point of Rental software.
  • Company: Join a dynamic team focused on delivering exceptional customer experiences.
  • Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth.
  • Other info: Fast-paced environment with plenty of chances to learn and advance.
  • Why this job: Be the voice of our brand and make a difference in customer satisfaction.
  • Qualifications: Strong problem-solving skills and a passion for helping others.

The predicted salary is between 25000 - 28000 Β£ per year.

As a Software Support Technician - Tier 2, you will be supporting customers using Point of Rental software.

The primary role of the Tier 2 Support Tech is to deliver an awesome experience to our customers.

A qualified Technician thrives on going above and beyond on every interaction and will be the primary voice of POR to our customers.

Key Responsibilities
Advanced Troubleshooting: Diagnose and res...

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Software Support Technician - Tier 2 in Reading employer: Point of Rental

Point of Rental is an exceptional employer that values technical expertise and fosters a collaborative work environment. With a strong focus on employee growth, you will have the opportunity to mentor junior staff while tackling complex software issues in a hybrid role from Reading. The company offers a flexible work setup and a clear career path within a global product ecosystem, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Point of Rental Recruitment Team

We think you need these skills to ace Software Support Technician - Tier 2 in Reading

Advanced Troubleshooting
Customer Support
Point of Rental Software
Communication Skills
Problem-Solving Skills
Technical Support
Attention to Detail