UK-Based Customer Support & Onboarding Specialist in Luton

UK-Based Customer Support & Onboarding Specialist in Luton

Luton Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Resolve customer tickets and assist with onboarding to ensure smooth deployments.
  • Company: Join a growing team at Point of Rental Software / Record360 in the UK.
  • Benefits: Enjoy a supportive work environment with opportunities for professional growth.
  • Other info: Collaborate with cross-functional teams and become a product expert.
  • Why this job: Make a real difference by delivering outstanding customer experiences every day.
  • Qualifications: Strong communication skills and a passion for helping customers succeed.

The predicted salary is between 31500 - 38500 Β£ per year.

Point of Rental Software / Record360 in the UK is seeking a Customer Support Specialist to join our growing team.

The role focuses on resolving customer tickets efficiently (about 80%), and also dedicates time to customer implementations and onboarding initiatives to drive successful deployments.

The successful candidate will work with cross-functional teams, become a product expert, and help refine support processes while delivering outstanding customer experiences.

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UK-Based Customer Support & Onboarding Specialist in Luton employer: Point of Rental Software

Point of Rental Software is an excellent employer that fosters a dynamic work culture where innovation and collaboration thrive. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, ensuring our team members are well-equipped to tackle technical challenges. Located in a vibrant area, our hybrid work model provides the flexibility to balance professional and personal life, making it a rewarding place to build your career.

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Contact Details:

Point of Rental Software Recruitment Team

We think you need these skills to ace UK-Based Customer Support & Onboarding Specialist in Luton

Customer Support
Ticket Resolution
Onboarding
Cross-Functional Collaboration
Product Expertise
Process Improvement
Customer Experience