At a Glance
- Tasks: Resolve complex software issues and provide training to customers.
- Company: Point of Rental Software, a leader in customer support.
- Benefits: Competitive salary and the chance to make a real impact.
- Other info: Opportunity for growth in a supportive environment.
- Why this job: Join a dynamic team and enhance customer satisfaction through your expertise.
- Qualifications: 5 years in technical support and strong software troubleshooting skills.
The predicted salary is between 35000 - 45000 £ per year.
Point of Rental Software in Luton is looking for a Software Support Technician - Tier 2 to deliver exceptional support to customers.
This role involves resolving complex software issues, providing training, and collaborating with development teams to enhance product performance.
The ideal candidate will have a minimum of 5 years experience in technical support, with a strong understanding of software troubleshooting and SQL.
A Bachelor's degree in a relevant field is preferred.
This position offers an opportunity to make a significant impact on customer satisfaction.
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We think you need these skills to ace Tier 2 Software Support Technician: Elevate Support in Luton
Software Troubleshooting
SQL
Technical Support
Customer Service
Problem-Solving Skills
Collaboration
Training Skills
