At a Glance
- Tasks: Manage relationships with merchants and enhance platform usage for our POR Pay product.
- Company: Join Point of Rental Software, a leader in SaaS solutions.
- Benefits: Enjoy a competitive salary and hybrid working options from our Reading office.
- Other info: Be part of a dynamic team focused on customer success.
- Why this job: Make a real difference by driving merchant satisfaction and adoption.
- Qualifications: Experience in account management or customer support in SaaS or payment sectors.
The predicted salary is between 30000 - 40000 £ per year.
Point of Rental Software seeks a dedicated Customer Success Specialist for its POR Pay product in Luton. This role involves managing post-implementation relationships with merchants, enhancing platform usage, and addressing customer queries. You will conduct training sessions and maintain clear communication with merchants to drive adoption and satisfaction.
The ideal candidate has experience in account management or customer support within the SaaS or payment sectors. We offer a competitive salary and a hybrid working arrangement from our Reading office.
Merchant Success & Adoption Specialist in Luton employer: Point of Rental Software
Point of Rental Software is an exceptional employer that prioritises employee growth and satisfaction, offering a competitive salary and a flexible hybrid working arrangement from our Reading office. Our collaborative work culture fosters innovation and teamwork, while our commitment to training ensures that you will have the tools and support needed to excel in your role as a Merchant Success & Adoption Specialist. Join us to be part of a dynamic team dedicated to enhancing customer experiences and driving success in the SaaS and payment sectors.
