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For Companies At a Glance
- Tasks: Implement and configure software, advise on best practices, and support customers.
- Company: Join a leading software company focused on innovation and customer success.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on collaboration and learning.
- Why this job: Be a key player in transforming businesses with cutting-edge technology.
- Qualifications: Experience with cloud solutions, SQL Server, and excellent communication skills.
The predicted salary is between 40000 - 50000 £ per year.
At Point of Rental Software, the qualified Implementation Specialist (IT/Tech) is responsible for implementing company software, configuration of add-on products, advising on best practice internally and externally. You will be required to assist in complex infrastructure design, write and update technical documentation, and be a key figure in our external customer business.
Key Technical Skills:
- Knowledge and understanding of at least one or more Cloud Solutions for visualisation, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services, and VPS Blocks
- Advanced Knowledge of Amazon Web Services. Deployment of images to AWS product line sold by Point of Rental Software.
- Demonstrate the ability to maintain multiple image configurations and update images.
- Advanced knowledge of the Windows Server operating system. Features such as Remote Desktop Server, Remote Desktop Server Farms, Terminal Services, and other advanced Windows features are required.
- Advanced knowledge of Virtual Machine hosting and management.
- Advanced knowledge of IIS, Port Forwarding, VPN, RDS and Web API
- POP/SMTP Email setup with Google Gmail, Microsoft O365, and other providers
- Advanced knowledge of Microsoft SQL Server deployment methods. Knowledge of the TSQL program language for automation purposes.
- Windows (7,8,10 and 11) and Firewall configuration
- Knowledge of the software development process. The ability to interact with developers for the betterment of the software.
- DOS BATCH, PowerShell or .Net programming or equivalent programming experience.
Key Soft Skills:
- To be able to interact with Technical and Non-Technical front-end and back-end users.
- Team player who is always available, patient and helpful.
- Excellent communicator who can pick up the phone to explain the requirements to a non-technical customer or attend customer facing calls to discuss high level back end configuration.
- Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well as technical back-end users.
- Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience).
Advantageous Skills:
- Hire Industry experience.
- Point-of-Rental Software end-user experience.
- AWS certification (Cloud Practitioner, Operations, etc.)
- Microsoft Certified Professional/Administrator.
Implementation Specialist employer: Point of Rental Software
Contact Detail:
Point of Rental Software Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in cloud solutions and technical documentation.
✨Tip Number 3
Prepare for interviews by practising common questions related to implementation and customer support. Be ready to share examples of how you've tackled complex infrastructure challenges in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Implementation Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Implementation Specialist role. Highlight your experience with cloud solutions, SQL Server, and any relevant technical skills that match the job description. We want to see how you fit into our team!
Show Off Your Soft Skills: Don’t forget to showcase your soft skills! Being a great communicator and a team player is just as important as your technical know-how. Share examples of how you've interacted with both technical and non-technical users in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for us. Be sure to mention any specific experiences that relate to the key responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Point of Rental Software
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of cloud solutions, SQL Server, and AWS. Be ready to discuss specific projects where you've implemented these technologies, as well as any challenges you faced and how you overcame them.
✨Show Off Your Communication Skills
As an Implementation Specialist, you'll need to explain complex tech concepts to non-technical users. Prepare examples of how you've successfully communicated with both technical and non-technical stakeholders in the past.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like troubleshooting a customer's issue or configuring a new software product. Think through your past experiences and be ready to share your thought process.
✨Highlight Your Documentation Skills
Since advanced documentation skills are crucial for this role, come prepared with examples of technical documents you've created. Discuss how you ensure they are user-friendly for both technical and non-technical audiences.