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- Tasks: Implement software solutions and provide technical support to customers.
- Company: Join Point of Rental Software, a leader in software development for the rental industry.
- Benefits: Enjoy a flexible work environment with opportunities for professional growth and development.
- Why this job: Be part of an innovative team that values empowerment, authenticity, and community impact.
- Qualifications: Strong knowledge of cloud solutions, Windows Server, and customer support experience required.
- Other info: This is a 9-month fixed-term contract with potential for future opportunities.
The predicted salary is between 36000 - 60000 £ per year.
1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Point of Rental Software Global Talent Acquisition Manager at Point of Rental Software At Point of Rental Software, the Implementation Specialist (IT/Tech) is responsible for implementing company software, configuration of add-on products, advising on best practise internally and externally. As an Implementation Specialist (IT/Tech), you will be required to assist in complex infrastructure design, write and update technical documentation, and be a key figure in our external customer business. Key Technical Skills The successful candidate possesses the following required qualifications / experience: • Knowledge and understanding of at least one or more Cloud Solutions for virtualization, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services. • Advanced knowledge of the Windows Server operating system. Features such as Remote Desktop Server, Remote Desktop Server Farms, Terminal Services, and other advanced windows features are required. • Advanced knowledge of Virtual Machine hosting and management. • Advanced knowledge of IIS, Port Forwarding, VPN, RDS and Web API • POP/SMTP Email setup with Google Gmail, Microsoft O365, and other providers • Advanced knowledge of Microsoft SQL Server deployment methods. Knowledge of the TSQL program language for automation purposes. • Windows (7,8,10 and 11) and Firewall configuration • Knowledge of the software development process. The ability to interact with developers for the betterment of the software. • DOS BATCH, PowerShell or.Net programming or equivalent programming experience. Key Soft Skills • To be able to interact with Technical and Non-Technical front-end and back-end users. • Team player who is always available, patient and helpful. • Excellent communicator who can pick-up the phone to explain the requirements to a non-technical customer or attend customer facing calls to discuss high level back end configuration. • Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users. • Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience) Advantageous Skills • Hire Industry experience. • Point-of-Rental Software end-user experience • AWS certification (Cloud Practitioner, Operations, etc.)Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users. Please note that job descriptions cannot be exhaustive, and the post-holder may be required to undertake other duties, which are broadly in line with the above key responsibilities. EPIC Core Values ● Empowering – We equip our teammates, customers, and communities to reach their full potential. We foster confident autonomy to resolve issues and discover new ideas by investing in continuing education, promoting an atmosphere of open questioning and active listening, and defining a wide boundary of trust. ● Principled – We are committed to creating an environment of authenticity, honesty, and openness. Our actions demonstrate conviction and purposeful intention in the way we interact with our teammates, customers, and communities. ● Innovative – We are trailblazers, committed to constant innovation in everything we do for our team, our customers, and our communities. We relentlessly strive to identify opportunities and surmount future challenges to ensure success. ● Caring – We authentically care about our teammates, customers, and communities. By supporting and mentoring them to be their best, we empower and encourage them to serve others with the goal of making the world a better place Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Customer Service Industries Software Development and Equipment Rental Services Referrals increase your chances of interviewing at Point of Rental Software by 2x Get notified about new Implementation Specialist jobs in Reading, England, United Kingdom . 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Implementation Specialist - 9 month FTC employer: Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
Contact Detail:
Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Specialist - 9 month FTC
✨Tip Number 1
Familiarise yourself with the specific cloud solutions mentioned in the job description, such as Microsoft Azure and AWS. Having hands-on experience or even personal projects showcasing your skills with these platforms can set you apart during discussions.
✨Tip Number 2
Brush up on your communication skills, especially when it comes to explaining technical concepts to non-technical users. Practising mock conversations with friends or colleagues can help you articulate your thoughts clearly and confidently.
✨Tip Number 3
Prepare to discuss your experience with documentation. Be ready to share examples of how you've created user-friendly guides or protocols that cater to both technical and non-technical audiences, as this is a key aspect of the role.
✨Tip Number 4
Network with current or former employees of Point of Rental Software. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Implementation Specialist - 9 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the job description. Focus on your knowledge of cloud solutions, SQL Server, and advanced Windows Server features, as these are crucial for the Implementation Specialist role.
Craft a Strong Cover Letter: In your cover letter, emphasise your ability to communicate effectively with both technical and non-technical users. Mention specific examples of how you've successfully implemented software or provided customer support in the past.
Showcase Technical Skills: Clearly list your technical skills related to the job, such as experience with Microsoft Azure, AWS, and SQL Server deployment methods. Use bullet points for clarity and ensure you include any relevant certifications.
Highlight Soft Skills: Don't forget to mention your soft skills, like teamwork, patience, and communication abilities. These are just as important as technical skills for this role, so provide examples of how you've demonstrated these in previous positions.
How to prepare for a job interview at Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
✨Showcase Your Technical Skills
Make sure to highlight your knowledge of cloud solutions, SQL Server, and Windows Server during the interview. Be prepared to discuss specific projects where you applied these skills, as this will demonstrate your hands-on experience.
✨Communicate Clearly
As an Implementation Specialist, you'll need to interact with both technical and non-technical users. Practice explaining complex concepts in simple terms, and be ready to provide examples of how you've done this in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot issues or implement solutions under pressure, and be ready to walk the interviewer through your thought process.
✨Demonstrate Your Soft Skills
Point of Rental Software values team players who are patient and helpful. Be prepared to share examples of how you've worked collaboratively in a team setting and provided excellent customer support, whether remotely or onsite.
