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For Companies At a Glance
- Tasks: Provide top-notch application and business support to customers in a hybrid role.
- Company: Leading rental software solutions provider in the UK with a focus on innovation.
- Benefits: Opportunities for professional growth and development in IT support.
- Why this job: Join a dynamic team and enhance your problem-solving skills while helping customers.
- Qualifications: Experience in application support, SQL Server knowledge, and strong customer service skills.
- Other info: Great chance to advance into higher-level support positions.
The predicted salary is between 30000 - 42000 £ per year.
A rental software solutions provider in the United Kingdom is seeking a Hybrid Support Specialist - Tier 1 to provide application and business support to customers. The ideal candidate will have experience in application support, strong problem-solving capabilities, and knowledge of SQL Server and networking. This role offers opportunities for professional growth into higher-level support positions. Strong customer service skills are essential for this position.
Hybrid IT Support Specialist — 1st Line employer: Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
Contact Detail:
Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Specialist — 1st Line
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you nail those tricky questions. Focus on showcasing your problem-solving abilities and customer service experience, as these are key for the Hybrid IT Support Specialist role.
✨Tip Number 3
Show off your tech skills! If you’ve got experience with SQL Server or networking, make sure to highlight that in conversations. Bring examples of how you've used these skills to solve problems in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals to join our team. It’s a great way to get noticed and show your enthusiasm for the role.
We think you need these skills to ace Hybrid IT Support Specialist — 1st Line
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in application support and any relevant skills like SQL Server and networking. We want to see how your background fits with what we do!
Show Off Your Problem-Solving Skills: In your cover letter, give us examples of how you've tackled tricky issues in the past. We love candidates who can think on their feet and come up with creative solutions!
Highlight Customer Service Experience: Since this role is all about supporting our customers, make sure to showcase any previous customer service roles or experiences. We value strong communication and empathy!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter!
How to prepare for a job interview at Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
✨Know Your Tech
Brush up on your knowledge of SQL Server and networking basics. Be ready to discuss how you've used these skills in previous roles or projects. This will show that you’re not just familiar with the terms, but you can apply them practically.
✨Customer Service is Key
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or helped customers feel valued. This will demonstrate your ability to handle support queries effectively.
✨Problem-Solving Scenarios
Expect to be asked about how you would approach common technical problems. Practice articulating your thought process clearly. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your problem-solving capabilities.
✨Show Enthusiasm for Growth
Express your interest in professional development and how you see yourself growing within the company. Mention any relevant courses or certifications you’re considering. This shows that you’re motivated and looking to advance your career in IT support.
