At a Glance
- Tasks: Join our team as a Room Attendant, ensuring our guests enjoy a clean and welcoming environment.
- Company: Queensway Group is a family-owned business known for its warmth and quality service in hospitality.
- Benefits: Enjoy a competitive salary, flexible pay options, discounts, and 28 days of annual leave.
- Other info: Participate in fun team events and enjoy friends and family rates at all properties.
- Why this job: Be part of a caring team that values your individuality and offers growth opportunities.
- Qualifications: A positive attitude and attention to detail are essential; prior experience is a plus but not required.
Join Point A Hotel Kings Cross as a Full-Time Room Attendant and help create the fresh, spotless stays our guests love. You’ll keep bedrooms and public areas looking their best, replenish amenities, and deliver the high standards that make every guest feel welcome from the moment they arrive.
Why Join Point A Hotels
- £13.35 per hour, full-time 40-hour contract
- Queensway Reward & Recognition Scheme
- Access to Wagestream, for flexible pay, workplace savings and financial education
- Access to EachPerson, a high-street discount platform
- Friends & Family discounted rates across our hotels
- A fun, supportive, and inclusive team environment
- Great team-building initiatives and social events
- Opportunities for career development and progression within a growing brand
What We Are Looking For
We're looking for a Housekeeping Team Member who takes genuine pride in creating exceptional first impressions through consistently high standards of cleanliness, presentation and heartfelt hospitality. You'll have a keen eye for detail and a proactive, positive approach, ensuring every guest room and public area is spotless, welcoming and ready for arrival.
Reliable, organised and able to work efficiently to daily schedules, you'll take ownership of your work while remaining flexible and supportive of your colleagues. Aligned with our values, you'll demonstrate kindness, honesty and teamwork in everything you do, communicating maintenance concerns promptly and helping to ensure guests enjoy a comfortable and memorable stay.
Whether you already have housekeeping experience or are looking to develop a career in hospitality, you'll bring a willingness to learn, a strong work ethic and a commitment to delivering outstanding standards every day.
About Point A
Point A Hotels is reimagining what great value stays can be. We're a growing collection of city centre hotels across the UK and Ireland, combining thoughtful design, central locations and heartfelt hospitality to create stays that leave a lasting impression. We believe everyone deserves to feel at ease, in control and connected, whatever brings them to the city, and we're passionate about delivering warm, personal service that makes every guest feel welcome.
Family-owned and proudly people-focused, we challenge convention, care deeply about the little things and believe great hospitality starts with great people. As we continue to evolve our brand, we're looking for people who share our curiosity, kindness and ambition to do things differently.
Point A Hotels is part of Queensway, a privately owned hospitality business that develops, owns and operates distinctive hotel brands across Europe. Alongside Point A, Queensway is home to Montagu Place, Sloane Place, Starbucks, KFC and Sloane Club, giving our teams the opportunity to be part of an ambitious business that's shaping the future of hospitality through thoughtful growth, innovation and long‑term investment in its people.
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Room Attendant employer: Point A Hotels
Point A Hotels is an excellent employer, offering a vibrant work culture in the heart of London Kings Cross. With a strong emphasis on employee development and a supportive team environment, you will have ample opportunities to grow your skills while ensuring guests receive exceptional service. Enjoy competitive benefits and be part of a company that values your contributions and fosters a sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Point A Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Point A Hotels
Don't be shy about reaching out to Point A Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Point A Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Point A Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
