Room Attendant

Room Attendant

Full-Time No home office possible
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At a Glance

  • Tasks: Join our team as a Room Attendant, ensuring our guests enjoy a clean and welcoming environment.
  • Company: Queensway Group is a family-owned business known for its warmth and quality service in hospitality.
  • Benefits: Enjoy a competitive salary, flexible pay options, discounts, and 28 days of annual leave.
  • Why this job: Be part of a caring team that values your individuality and offers growth opportunities.
  • Qualifications: A positive attitude and attention to detail are essential; prior experience is a plus but not required.
  • Other info: Participate in fun team events and enjoy friends and family rates at all properties.

About Queensway

Queensway Group is a family‑owned business founded by entrepreneurs and renowned for its warmth, sincerity and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property and a members club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place and the Sloane Club.

With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe and East Africa.

About Point A Hotels

At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products, and service.

In everything we do, we are thoughtful, humble, honest, and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.

Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.

About the role

We currently seek a Full Time Housekeeper/Room Attendant to join our fantastic team at Point A (INSERT LOCATION).

We are a kind & caring team and so you will be an important part of our family and a vital part of what we do. We can assure you that your individuality will be appreciated and your voice will not only be heard, but will inform how we progress in becoming a brand of choice for our guests and the best place to work for our employees.

We are looking for the following qualities and experience in our people:

  • Positive attitude and drive
  • Ability to partner with our people and support other team members
  • Vigilance and eye for detail
  • Passion for learning and development
  • Kindness, honesty, and care for the surrounding community

We will offer you:

  • Attractive salary – £12.90- £13.90per hour
  • Queensway Reward & Recognition Scheme
  • Access to Wagestream for flexible pay
  • Access to EachPerson, a high‑street discount platform
  • Annual Awards Ceremony
  • Fun, friendly, and supportive work environment
  • Professional development and career progression
  • Career opportunities across the group, including coffee houses and support office
  • Great team‑building initiatives and social events
  • Friends and Family Rates at all our properties
  • 28days of annual leave

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Room Attendant employer: Point A Hotels

Queensway Group is an exceptional employer, offering a warm and supportive work environment at Point A Hotel in Edinburgh. With a focus on employee growth and development, we provide opportunities for career progression across our diverse hospitality brands, alongside attractive benefits such as flexible pay options and team-building initiatives. Join us to be part of a caring family where your individuality is valued and your contributions help shape our success.
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Contact Detail:

Point A Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Room Attendant

✨Tip Number 1

Familiarise yourself with the values and culture of Point A Hotels. They emphasise kindness, honesty, and a positive attitude, so showcasing these traits in your interactions can make a strong impression.

✨Tip Number 2

Network with current or former employees of Queensway Group or Point A Hotels. Engaging with them on platforms like LinkedIn can provide you with insider insights and potentially valuable referrals.

✨Tip Number 3

Prepare to discuss your previous experience in housekeeping, even if it's not extensive. Highlight any relevant skills or situations where you demonstrated attention to detail and teamwork, as these are key qualities they seek.

✨Tip Number 4

Show enthusiasm for learning and development during your conversations. Point A Hotels values individuals who are passionate about growth, so expressing your eagerness to develop professionally can set you apart.

We think you need these skills to ace Room Attendant

Attention to Detail
Positive Attitude
Teamwork
Time Management
Customer Service Skills
Adaptability
Communication Skills
Problem-Solving Skills
Vigilance
Passion for Learning
Kindness and Empathy
Organisational Skills
Reliability
Ability to Work Independently

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Queensway Group and Point A Hotels. Highlight your alignment with their values of warmth, sincerity, and quality of service in your application.

Tailor Your CV: Make sure your CV reflects any relevant experience in housekeeping or hospitality. Emphasise your positive attitude, attention to detail, and ability to work as part of a team.

Craft a Personal Cover Letter: Write a cover letter that showcases your passion for learning and development, as well as your commitment to kindness and community care. Mention how you can contribute to the team at Point A Hotels.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates your attention to detail, which is crucial for a Room Attendant role.

How to prepare for a job interview at Point A Hotels

✨Show Your Positive Attitude

Queensway values a positive attitude, so make sure to convey your enthusiasm for the role. Smile, maintain eye contact, and express your excitement about the opportunity to join their team.

✨Demonstrate Team Spirit

As a Room Attendant, you'll be part of a close-knit team. Share examples from your past experiences where you supported colleagues or contributed to a team effort. This will show that you can partner well with others.

✨Highlight Your Attention to Detail

Attention to detail is crucial in housekeeping. Be prepared to discuss specific instances where your vigilance made a difference, whether it was in maintaining cleanliness or ensuring guest satisfaction.

✨Express Your Willingness to Learn

Point A Hotels values passion for learning and development. Talk about your eagerness to grow within the role and how you plan to enhance your skills, showing that you're committed to personal and professional growth.

Room Attendant
Point A Hotels
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