At a Glance
- Tasks: Ensure guests have an unforgettable experience and support hotel operations.
- Company: Join a family-owned hospitality group with a friendly vibe.
- Benefits: Competitive pay, annual leave, and fun team events.
- Other info: Flexible part-time hours with opportunities for career growth.
- Why this job: Be the face of our hotel and create memorable moments for guests.
- Qualifications: Excellent customer service skills and a positive attitude.
The predicted salary is between 13.58 - 13.58 £ per hour.
Point A Edinburgh St. Andrew Square now has a part time Night Receptionist/Host role available.
The Company
Point A is part of Queensway Group, a family-owned business operating in hospitality and real estate. The brands include Point A Hotels among others.
The Role
We are currently seeking a night receptionist/host to support our team and guests at Point A Edinburgh St. Andrews Square. The role’s primary focus is on ensuring every guest has an unforgettable experience at our hotel.
Key Requirements
- Excellent customer service and problem-solving skills.
- Auditing and banking end-of-shift reconciliations.
- Supporting other teams in the hotel and ensuring effective shift handovers.
- Passion for service and delivering unforgettable experiences to our customers.
- Positive attitude and drive.
- Passion for developing yourself.
- Kindness, honesty and care for the surrounding community.
- Good understanding of the industry and what it takes to be the best.
- Imagination and ability to maximise business potential.
Must have right to work in the UK and be able to commute to property locations.
What We Offer
- 16 hours per week contract.
- Queensway Reward & Recognition Scheme.
- Annual Awards Ceremony in London.
- Fun, friendly, and supportive work environment.
- Professional development and career progression.
- Career opportunities across the group including coffee houses and support office.
- Great team building initiatives and social events.
- Friends and Family Rates at all our properties.
- 5.6 weeks of annual leave.
- Salary: £13.58 per hour.
Night Host/Receptionist employer: Point A Hotels
Point A Hotels, part of the family-owned Queensway Group, offers a vibrant and supportive work environment in the heart of Edinburgh. As a Night Host/Receptionist, you will enjoy a flexible part-time role with opportunities for professional development and career progression across the hospitality sector. With a focus on delivering unforgettable guest experiences, you'll be part of a team that values kindness, community, and personal growth, all while enjoying competitive benefits like annual leave and friends and family rates at our properties.
StudySmarter Expert Advice🤫
We think this is how you could land Night Host/Receptionist
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Point A Hotels and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Night Host/Receptionist
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Point A Hotels that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Point A Hotels.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Point A Hotels get a sense of who you are beyond your experience!
How to prepare for a job interview at Point A Hotels
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Point A Hotels and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
