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- Tasks: Lead maintenance efforts, ensuring a safe and welcoming environment for guests.
- Company: Queensway Group is a family-owned business known for quality service and hospitality innovation.
- Benefits: Enjoy competitive pay, flexible working hours, staff discounts, and 33 days of annual leave.
- Why this job: Join a dynamic team at Point A Hotels, where your contributions directly impact guest experiences.
- Qualifications: Hands-on maintenance experience and ability to manage subcontractors are essential.
- Other info: Be part of a fun, supportive culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
About Queensway Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property and a members club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place and the Sloane Club.About Point A Hotels At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products and service.In everything we do, we are thoughtful, humble, honest and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget.Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.The Person We are currently looking for a maintenance manager to join our fun and dynamic team. Based at our Point a Liverpool StreetHotel which has 212rooms.The applicant will need to have a proven record and experience in delivering well maintained and safe environment, being the first point of contact and accountable for reactive and planned maintenance tasks within the hotel.This role reports to the hotel manager but is also supported by a cluster maintenance manager and an experienced and knowledgeable support team from around the estate.The working pattern is rota-based working 40 hours per week.Hands on experience in solving maintenance issues in a customer focused environment is essential.Having experience in managing a varied subcontract team in delivering first-time cost-effective solutions is also a key attribute to this role.Areas of responsibilityWorking closely with the Front Desk and Housekeeping teams to carry out reactive maintenance tasks.Training team members in emergency proceduresManage our sub-contractor base.Work with our computerised PPM and compliance platform.Effectively prioritise your work loadMaintain a healthy and safe environment for our guests and team members.We will offer you:Competitive Salary, 40 hour a week contractQueensway Reward & Recognition SchemeAccess to Wagestream, for flexible payAccess to EachPerson, a high street discount platformAnnual Awards Ceremony in LondonFun, friendly and supportive work environmentProfessional development and career progressionCareer opportunities across the group including coffee houses and support officeGreat team building initiatives and social eventsFriends and Family Rates at all our properties33 days of annual leave including bank holidays.#J-18808-Ljbffr
Maintenance Manager employer: Point A Hotels
Contact Detail:
Point A Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of hotels, especially in a customer-focused environment. Understanding common issues that arise in hotel settings can help you demonstrate your hands-on experience during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, particularly those who work in maintenance roles. Attend industry events or join relevant online forums to connect with others and learn about best practices and potential job openings.
✨Tip Number 3
Showcase your ability to manage subcontractors effectively. Be prepared to discuss your past experiences in coordinating with external teams and how you ensured cost-effective solutions were delivered on time.
✨Tip Number 4
Research Point A Hotels and their approach to hospitality. Understanding their values and culture will allow you to tailor your conversations and show how you align with their mission of delivering heartfelt hospitality.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, particularly in a hotel or customer-focused environment. Emphasise your hands-on experience and any specific achievements related to reactive and planned maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your ability to collaborate with teams like Front Desk and Housekeeping, and how you can contribute to maintaining a safe and welcoming environment.
Highlight Leadership Skills: Since the role involves managing subcontractors and training team members, be sure to include examples of your leadership skills and experience in managing diverse teams. This will demonstrate your capability to deliver cost-effective solutions.
Showcase Problem-Solving Abilities: Provide specific examples in your application of how you've successfully resolved maintenance issues in the past. Highlight your approach to prioritising workload and utilising technology, such as computerized PPM systems, to enhance efficiency.
How to prepare for a job interview at Point A Hotels
✨Show Your Hands-On Experience
Make sure to highlight your practical experience in resolving maintenance issues. Share specific examples of how you've tackled problems in a customer-focused environment, as this will demonstrate your ability to handle the demands of the role.
✨Emphasise Team Collaboration
Discuss your experience working with various teams, such as Front Desk and Housekeeping. Illustrating how you’ve successfully collaborated with others to carry out reactive maintenance tasks will show that you can work well within their dynamic team.
✨Demonstrate Leadership Skills
Since the role involves training team members in emergency procedures, be prepared to talk about your leadership style. Share instances where you've effectively trained or managed a team, especially in high-pressure situations.
✨Familiarise Yourself with Their Systems
Research the computerized PPM and compliance platform they use. Showing that you have knowledge or experience with similar systems will indicate your readiness to adapt quickly and manage maintenance tasks efficiently.