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- Tasks: Lead maintenance efforts, ensuring a safe and welcoming environment for guests.
- Company: Queensway Group is a family-owned business known for quality service and hospitality innovation.
- Benefits: Enjoy competitive pay, flexible working hours, staff discounts, and 33 days of annual leave.
- Why this job: Join a dynamic team at Point A Hotels, where your contributions directly impact guest experiences.
- Qualifications: Hands-on maintenance experience and ability to manage subcontractors are essential.
- Other info: Be part of a fun, supportive culture with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
Overview Queensway Group is a family-owned business invested in real estate developed into operating businesses in the hospitality sector. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place and the Sloane Club. Based at the Point A Shoreditch Hotel, which has 181 rooms.The Person: We are currently looking for a maintenance manager to join our fun and dynamic team. The applicant will need to have a proven record and experience in delivering well maintained and safe environments, being the first point of contact and accountable for reactive and planned maintenance tasks within the hotel. This role reports to the hotel manager and is supported by a cluster maintenance manager and an experienced support team from around the estate. The working pattern is rota-based, 40 hours per week. Hands-on experience in solving maintenance issues in a customer-focused environment is essential. Experience in managing a varied subcontractor base to deliver first-time cost-effective solutions is also a key attribute.
Areas of responsibility Working closely with the Front Desk and Housekeeping teams to carry out reactive maintenance tasks.Training team members in emergency proceduresManage our sub-contractor base.Work with our computerised PPM and compliance platform.Effectively prioritise your work loadMaintain a healthy and safe environment for our guests and team members.We will offer you Competitive Salary, 40 hour a week contractQueensway Reward & Recognition SchemeAccess to Wagestream, for flexible payAccess to EachPerson, a high street discount platformAnnual Awards Ceremony in LondonFun, friendly and supportive work environmentProfessional development and career progressionCareer opportunities across the group including coffee houses and support officeGreat team building initiatives and social eventsFriends and Family Rates at all our properties33 days of annual leave including bank holidays.
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Maintenance Manager employer: Point A Hotels
Contact Detail:
Point A Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Manager
✨Tip Number 1
Familiarise yourself with the specific maintenance needs of hotels, especially in a customer-focused environment. Understanding common issues that arise in hotel settings can help you demonstrate your hands-on experience during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, particularly those who work in maintenance roles. Attend industry events or join relevant online forums to connect with others and learn about best practices and potential job openings.
✨Tip Number 3
Showcase your ability to manage subcontractors effectively. Be prepared to discuss your past experiences in coordinating with external teams and how you ensured cost-effective solutions were delivered on time.
✨Tip Number 4
Research Point A Hotels and their approach to hospitality. Understanding their values and culture will allow you to tailor your conversations and show how you align with their mission of delivering heartfelt hospitality.
We think you need these skills to ace Maintenance Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in maintenance management, particularly in a hotel or customer-focused environment. Emphasise your hands-on experience and any specific achievements related to reactive and planned maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your ability to collaborate with teams like Front Desk and Housekeeping, and how you can contribute to maintaining a safe and welcoming environment.
Highlight Leadership Skills: Since the role involves managing subcontractors and training team members, be sure to include examples of your leadership skills and experience in managing diverse teams. This will demonstrate your capability to deliver cost-effective solutions.
Showcase Problem-Solving Abilities: Provide specific examples in your application of how you've successfully resolved maintenance issues in the past. Highlight your approach to prioritising workload and utilising technology, such as computerized PPM systems, to enhance efficiency.
How to prepare for a job interview at Point A Hotels
✨Show Your Hands-On Experience
Make sure to highlight your practical experience in resolving maintenance issues. Share specific examples of how you've tackled problems in a customer-focused environment, as this will demonstrate your ability to handle the demands of the role.
✨Emphasise Team Collaboration
Discuss your experience working with various teams, such as Front Desk and Housekeeping. Illustrating how you’ve successfully collaborated with others to carry out reactive maintenance tasks will show that you can work well within their dynamic team.
✨Demonstrate Leadership Skills
Since the role involves training team members in emergency procedures, be prepared to talk about your leadership style. Share instances where you've effectively trained or managed a team, especially in high-pressure situations.
✨Familiarise Yourself with Their Systems
Research the computerized PPM and compliance platform they use. Showing that you have knowledge or experience with similar systems will indicate your readiness to adapt quickly and manage maintenance tasks efficiently.
