At a Glance
- Tasks: Welcome guests, provide local tips, and ensure a smooth check-in and check-out experience.
- Company: Point A Hotels, a growing collection of city centre hotels focused on exceptional hospitality.
- Benefits: Earn £13.18 per hour, enjoy flexible pay, discounts, and a supportive team environment.
- Other info: Opportunities for career growth and participation in exciting team-building events.
- Why this job: Join a fun team and create memorable experiences for guests in a vibrant hotel setting.
- Qualifications: Strong communication skills and a passion for delivering excellent customer service.
The predicted salary is between 13.18 - 13.18 £ per hour.
We’re looking for a confident, upbeat Reception Host to bring personality, energy and brilliant service to Point A Hotel Paddington. From check-in to check-out, you’ll keep things smooth, simple, and memorable. Whether you’re greeting international travellers, sharing local tips, or solving a guest query fast, you’ll make every moment feel easy, warm, and distinctly Point A.
Why Join Point A Hotels
- £13.18 per hour, full-time 40-hour contract
- Queensway Reward & Recognition Scheme
- Access to Wagestream, for flexible pay, workplace savings and financial education
- Access to EachPerson, a high-street discount platform
- Friends & Family discounted rates across our hotels
- A fun, supportive, and inclusive team environment
- Great team-building initiatives and social events
- Opportunities for career development and progression within a growing brand
What You’ll Bring
You’ll be someone who understands that exceptional guest experiences are created through thoughtful details; genuine warmth, heartfelt hospitality and consistently attentive service. Whether you have previous experience in hospitality, customer service or another guest-facing role, you’ll bring confidence, composure and strong communication skills to every interaction, making guests feel recognised, welcomed and well cared for. Guided by our values, you’ll be proactive, reliable and honest. You’ll take pleasure from delivering high standards and supporting your colleagues. Calm and organised, you’ll approach each shift with positivity, professionalism and a willingness to learn, with the flexibility to work across early mornings, evenings, nights and weekends.
About Point A
Point A Hotels is reimagining what great value stays can be. We're a growing collection of city centre hotels across the UK and Ireland, combining thoughtful design, central locations and heartfelt hospitality to create stays that leave a lasting impression. We believe everyone deserves to feel at ease, in control and connected, whatever brings them to the city, and we're passionate about delivering warm, personal service that makes every guest feel welcome.
Family-owned and proudly people-focused, we challenge convention, care deeply about the little things and believe great hospitality starts with great people. As we continue to evolve our brand, we're looking for people who share our curiosity, kindness and ambition to do things differently.
Point A Hotels is part of Queensway, a privately owned hospitality business that develops, owns and operates distinctive hotel brands across Europe. Alongside Point A, Queensway is home to Montagu Place, Sloane Place, Starbucks, KFC and Sloane Club, giving our teams the opportunity to be part of an ambitious business that's shaping the future of hospitality through thoughtful growth, innovation and long‑term investment in its people.
Full Time Hotel Receptionist in London employer: Point A Hotels
Point A Edinburgh St. Andrew Square is an excellent employer, offering a vibrant work culture where teamwork and hospitality are at the forefront of our breakfast service. With opportunities for professional development and a supportive environment, employees enjoy flexible shifts and unique staff perks that enhance their experience in the heart of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Hotel Receptionist in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Point A Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Point A Hotels
Don't be shy about reaching out to Point A Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Full Time Hotel Receptionist in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Point A Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Point A Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
