Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Create unforgettable experiences for guests and provide top-notch customer service.
- Company: A leading hospitality chain in Greater London with a focus on guest satisfaction.
- Benefits: Earn £12.65 per hour, enjoy a supportive work environment, and access professional development.
- Why this job: Join a dynamic team and make a real difference in guests' experiences.
- Qualifications: Excellent customer service skills, problem-solving abilities, and a positive attitude.
The predicted salary is between 12 - 16 £ per hour.
A hospitality chain in Greater London is looking for Reception team members to ensure guests have unforgettable experiences at Point A Paddington. The ideal candidates will possess excellent customer service and problem-solving skills, alongside a positive attitude and a passion for service.
The role offers a competitive salary of £12.65 per hour, a supportive work environment, and various professional development opportunities.
Hotel Reception — Guest Experience Leader employer: Point A Hotels
Contact Detail:
Point A Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reception — Guest Experience Leader
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We want to hear about your past experiences where you went above and beyond for a guest. Remember, it’s all about creating those unforgettable moments!
✨Tip Number 2
Research the hospitality chain before your interview. Knowing their values and what they stand for will help us see how you can fit into the team and contribute to the guest experience at Point A Paddington.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios where you had to handle difficult situations with guests. We love candidates who can think on their feet and keep a positive attitude, even when things get tricky.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to join our supportive work environment.
We think you need these skills to ace Hotel Reception — Guest Experience Leader
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your enthusiasm for hospitality shine through! We want to see how much you care about creating unforgettable experiences for guests.
Highlight Your Customer Service Skills: Make sure to showcase any previous experience in customer service. We love candidates who can demonstrate their problem-solving skills and positive attitude in real-life situations.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the role at Point A Paddington. We appreciate when candidates take the extra step to connect their skills with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Point A Hotels
✨Know the Company Inside Out
Before your interview, take some time to research the hospitality chain and its values. Understanding their mission and what makes Point A Paddington unique will help you tailor your answers and show genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service or solved a problem effectively. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your skills.
✨Bring a Positive Attitude
A positive attitude can make all the difference in hospitality. During the interview, be enthusiastic and approachable. Smile, maintain eye contact, and express your passion for creating unforgettable guest experiences.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, professional development opportunities, or how they measure guest satisfaction. This shows that you’re engaged and serious about the position.
