Guest Experience Lead & Front Desk Supervisor

Guest Experience Lead & Front Desk Supervisor

Full-Time 25000 - 30000 Β£ / year (est.) No working from home possible
Point A Hotels

At a Glance

  • Tasks: Lead the reception team and ensure every guest has an amazing experience.
  • Company: Point A Hotels, a vibrant and supportive workplace in London.
  • Benefits: Great perks, including career development and a fun work environment.
  • Other info: Join a dynamic team and grow your career in the hospitality industry.
  • Why this job: Be the face of hospitality and make a real difference for guests.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 25000 - 30000 Β£ per year.

Point A Hotels is seeking a confident Host Leader for their London Kings Cross location. This role is central to ensuring efficient front-of-house operations while providing outstanding service. You will lead the reception team, manage shifts, and ensure every guest enjoys a great experience.

The ideal candidate is a strong team player with excellent communication and customer service skills, able to handle busy periods proactively. Join a supportive environment that values your development and offers numerous benefits.

Guest Experience Lead & Front Desk Supervisor employer: Point A Hotels

Point A Hotels is an excellent employer, offering a vibrant work culture in the heart of London Kings Cross. With a strong emphasis on employee development and a supportive team environment, you will have ample opportunities to grow your skills while ensuring guests receive exceptional service. Enjoy competitive benefits and be part of a company that values your contributions and fosters a sense of community.

Point A Hotels

Contact Details:

Point A Hotels Recruitment Team

We think you need these skills to ace Guest Experience Lead & Front Desk Supervisor

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Time Management
Leadership Skills
Teamwork