At a Glance
- Tasks: Lead the front-of-house experience and ensure every guest feels welcomed at Point A Hotel Glasgow.
- Company: Join a growing, people-focused hotel brand that values great hospitality.
- Benefits: Earn £31,000 per annum with flexible pay, discounts, and career development opportunities.
- Other info: Enjoy regular team events and a dynamic work environment with growth potential.
- Why this job: Be part of a fun, supportive team and make a real impact on guest experiences.
- Qualifications: Strong customer service skills and a proactive, solutions-focused mindset are essential.
The predicted salary is between 31000 - 31000 £ per year.
We’re looking for a confident, guest-focused Reception Night Host Leader to lead the welcome at Point A Hotel Glasgow, ensuring every guest enjoys a warm arrival and a smooth, seamless front-of-house experience. You’ll be right at the heart of the action: leading by example on reception, keeping shifts running efficiently, resolving guest queries with confidence, delivering heartfelt hospitality at all times and making sure service standards stay sharp from start to finish.
Working closely with the management team, you’ll support daily shift planning, keep procedures on track and guide the team through busy moments so every guest gets a consistently great Point A experience.
Why Join Point A Hotels
- £31,000 per annum, full-time 40-hour contract
- Queensway Reward & Recognition Scheme
- Annual Awards in London
- Access to Each Person, a high-street discount platform
- Access to Stream, for flexible pay, workplace savings and financial education
- Friends & Family discounted rates across our hotels
- A fun, supportive, and inclusive team environment
- Regular team events and social activities
- Opportunities for career development and progression within a growing brand
What We’re Looking For
We're looking for someone who embodies our values and shows commitment to delivering great experiences. You'll be a confident and supportive team player who leads by example, brings strong customer service and communication skills and takes pride in helping shifts run smoothly. With a proactive, reliable and solutions-focused mindset, you'll thrive in a fast-paced environment, maintaining high standards while always looking for ways to improve. Strong organisational and multitasking abilities are essential, along with the flexibility to work a variety of shifts, including weekends and nights. Most importantly, you'll bring a positive attitude, a willingness to learn and a genuine desire to grow and develop as part of a collaborative and values-driven team.
About Point A
Point A Hotels is reimagining what great value stays can be. We're a growing collection of city centre hotels across the UK and Ireland, combining thoughtful design, central locations and heartfelt hospitality to create stays that leave a lasting impression. We believe everyone deserves to feel at ease, in control and connected, whatever brings them to the city, and we're passionate about delivering warm, personal service that makes every guest feel welcome. Family-owned and proudly people-focused, we challenge convention, care deeply about the little things and believe great hospitality starts with great people. As we continue to evolve our brand, we're looking for people who share our curiosity, kindness and ambition to do things differently.
Point A Hotels is part of Queensway, a privately owned hospitality business that develops, owns and operates distinctive hotel brands across Europe. Alongside Point A, Queensway is home to Montagu Place, Sloane Place, Starbucks, KFC and Sloane Club, giving our teams the opportunity to be part of an ambitious business that's shaping the future of hospitality through thoughtful growth, innovation and long-term investment in its people.
Reception Night Host Leader in Glasgow employer: Point A Hotels
Point A Edinburgh St. Andrew Square is an excellent employer, offering a vibrant work culture where teamwork and hospitality are at the forefront of our breakfast service. With opportunities for professional development and a supportive environment, employees enjoy flexible shifts and unique staff perks that enhance their experience in the heart of Edinburgh.
StudySmarter Expert Advice🤫
We think this is how you could land Reception Night Host Leader in Glasgow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Point A Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Point A Hotels
Don't be shy about reaching out to Point A Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reception Night Host Leader in Glasgow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Point A Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Point A Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
