Point A Hotels in Glasgow is seeking a warm, service-obsessed Guest Experience Manager to shape every part of the guest journey as part of our Hotel Management team.
You'll own the guest experience from check-in to farewell, lead a team with confidence and kindness, maintain high service standards, build strong relationships with guests and partners, and act as the hotel’s number two in the Manager’s absence, including early mornings, evenings and weekends.
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Guest Experience Lead — Heartfelt Hospitality & Guest Journey in Glasgow employer: Point A Hotels
Point A Edinburgh St. Andrew Square is an excellent employer, offering a vibrant work culture where teamwork and hospitality are at the forefront of our breakfast service. With opportunities for professional development and a supportive environment, employees enjoy flexible shifts and unique staff perks that enhance their experience in the heart of Edinburgh.