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- Tasks: Support vulnerable adults and advocate for their rights in a meaningful role.
- Company: Join POhWER, a values-driven organisation making a real difference.
- Benefits: Enjoy 25 days annual leave, health plans, and flexible working options.
- Why this job: Make a positive impact while developing your skills in advocacy.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
The predicted salary is between 20000 - 30000 £ per year.
At POhWER, we are passionate about making a difference in people’s lives and push boundaries to make an impact. If you are looking for a full-time role with a values-based organisation that has the people we support at the heart of everything we do, then apply now for our Secure & Complex Services Advocate position! This is an exceptional opportunity for someone who wants to make a real impact within our busy Advocacy department.
As a Secure & Complex Services Advocate, you will play a crucial role in supporting vulnerable adults with profound and multiple needs. You will advocate on their behalf, ensuring their voices are heard and their rights are upheld. Your tasks will include providing persuasive verbal and written representations, working in partnership with clients and professionals, and representing individuals’ needs and preferences. You will handle sensitive information with the utmost confidentiality and work independently with robust time management skills.
For this role you will ideally have knowledge and experience of working with patients detained under the Mental Health Act and working with patients with a forensic history. You should have the ability to cope well with pressure and adversity in challenging environments, as well as knowledge and understanding of risk management in secure environments and experience of/ability to work with people with profound needs or very challenging/disturbed behaviour.
Hours of Work: Full-time, 37 hours per week, Monday to Friday, between the hours of 9 am - 5 pm
Location: Milton Keynes - Peripatetic. (Applicants must live within the area; have a full driver’s licence and access to their own transport)
Salary: Starting Salary £24,242.40 per annum
Contract type: Permanent
What You’ll Do
- To act on behalf of clients, following their instructions, taking action as directed by the client and consistent with good practice and the legislation
- Communicate regularly and appropriately in accordance with POhWER Promises
- Communicate with individuals and other agencies, representing the clients’ views, while keeping the client informed of progress of their issue
- Ensuring prompt completion of tasks to a high standard and in accordance with organisational policies and guidance
- Maintaining individual client records adhering to required standard for record keeping and Data Protection
Secure & Complex Services Advocate Requirements:
- Excellent communication and listening skills
- Demonstrable experience working with vulnerable adults in health, social care, or voluntary settings
- Proven ability to provide persuasive verbal and written representations
- Strong time management and computer literacy
- Flexibility, with a full UK driving licence and access to your own vehicle
Benefits:
- 25 days annual leave + Bank holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
- Discretionary shutdown days at Christmas with up to 4 additional days leave.
- 1 Community Leave Day per annum.
- Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
- Auto enrolment Pension plan
- Death in service cover.
At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.
Think you are the perfect fit for this Secure & Complex Services Advocate role? Don't wait, apply now!
Closing Date: 9AM, Friday 14th November 2025
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.
POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute.
To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.
POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.
Secure & Complex Services Advocate employer: POhWER
Contact Detail:
POhWER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Secure & Complex Services Advocate
✨Tip Number 1
Network like a pro! Reach out to people in the advocacy field, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to advocacy and complex services. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or using online resources to boost your confidence.
✨Tip Number 3
Showcase your passion for making a difference! During interviews, share specific examples of how you've supported vulnerable individuals in the past. This will demonstrate your commitment and understanding of the role's importance.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission at POhWER.
We think you need these skills to ace Secure & Complex Services Advocate
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Secure & Complex Services Advocate role. Use keywords from the job description to show that you understand what we’re looking for.
Showcase Your Communication Skills: Since this role requires excellent communication, don’t shy away from demonstrating your verbal and written skills in your application. Share examples of how you've effectively communicated in past roles, especially in challenging situations.
Be Honest About Your Experience: If you have experience working with vulnerable adults or in health and social care, make sure to mention it! We value honesty and want to see how your background can contribute to our mission at POhWER.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team!
How to prepare for a job interview at POhWER
✨Know Your Advocacy Stuff
Make sure you brush up on your knowledge of advocacy, especially in relation to vulnerable adults and the Mental Health Act. Familiarise yourself with the key principles of advocacy and how they apply to the role. This will help you demonstrate your understanding and passion for the position.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, prepare examples of how you've effectively communicated with clients or professionals in the past. Think about times when you had to advocate for someone or represent their views, and be ready to discuss these experiences during the interview.
✨Demonstrate Time Management Abilities
The job requires strong time management skills, so come prepared with examples of how you've successfully managed multiple tasks or deadlines in previous roles. You could even mention specific tools or techniques you use to stay organised and efficient.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle challenging situations. Think about potential scenarios you might face as a Secure & Complex Services Advocate and how you would approach them. This will show your problem-solving skills and readiness for the role.
