At a Glance
- Tasks: Own and optimise business-critical applications to enhance efficiency and governance.
- Company: Join Pogust Goodhead, a leader in championing justice for victims against large corporations.
- Benefits: Enjoy 25 days annual leave, private medical insurance, and gym discounts.
- Other info: Be part of a dynamic team in a growing environment with excellent career opportunities.
- Why this job: Make a real impact by shaping how technology supports innovation and efficiency.
- Qualifications: Experience with business applications and strong communication skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Pogust Goodhead is passionate about championing justice for the victims of wrongdoing by large corporations. The firm is at the cutting edge of international consumer claims, including historic settlements in the Volkswagen NOx Emissions Group Litigation in May 2022 and the victims of the British Airways Data Breach in 2021. Pogust Goodhead is also a leader in environmental litigation. In July 2022 the firm secured a landmark, unanimous judgment from the Court of Appeal that allows over 700,000 victims of the Fundão Dam disaster, Brazil’s worst ever environmental disaster, to seek redress against the world's largest mining company, BHP, in the Courts of England and Wales. We were proud to be confirmed as winners of the Litigation Boutique firm of the year prize at The Lawyer Awards 2023, and were also named Boutique Law Firm of the Year at the British Legal Awards 2023, too. As one of the world’s leading class action law firms, our mission is to level the playing field between individuals and businesses and large corporations. We recognise that there can be substantial barriers to justice for consumers, residents, victims, small business owners, and investors when weighed up against the financial resources of multinational corporations.
Role Overview
We are continuing to invest in a suite of efficiency, governance, and risk management applications to support our end-users and the wider business. We are seeking an IT Applications Owner to take clear ownership of this portfolio of business-critical applications. This role will ensure that each system is well governed, well adopted, and delivering measurable value through effective configuration, training, licence management, and continuous improvement. The Applications Owner will work closely with end-users, IT colleagues, and external vendors to optimise how technology supports efficiency, compliance, and good governance across the organisation.
Application Ownership & Governance
- Act as the primary owner for assigned business applications, ensuring they are stable, secure, and fit for purpose
- Define and maintain application roadmaps, including enhancements, integrations, and decommissioning where appropriate
- Ensure applications align with governance, compliance, and risk management requirements
User Engagement & Continuous Improvement
- Proactively engage with end-users to understand needs, pain points, and opportunities for improved efficiency
- Identify and implement process improvements and automation using existing and new application capabilities
- Act as a bridge between users, IT, and vendors to translate business requirements into technical solutions
Training & Adoption
- Design and deliver onboarding and ongoing training programmes to drive effective application adoption
- Create and maintain user guidance, documentation, and best-practice materials
- Monitor usage and adoption metrics, taking action where tools are under-utilised
Licence & Vendor Management
- Manage application licences, including forecasting demand, optimising costs, and renewals
- Build and maintain strong relationships with software vendors and implementation partners
- Support procurement and contract discussions with technical and usage insights
Operational Support
- Oversee day-to-day application support, including issue triage and coordination with internal teams or vendors
- Ensure appropriate change management processes are followed for updates and releases
- Contribute to IT policies, standards, and documentation related to application management
Skills & Experience
Essential
- Experience owning or administering business applications in a professional services or regulated environment
- Strong understanding of application lifecycle management, user adoption, and governance
- Excellent stakeholder engagement and communication skills, with the ability to work comfortably with both technical and non-technical users
- Organised, proactive, and comfortable taking accountability for outcomes
Desirable
- Experience with legal technology, document management systems, or risk/compliance platforms
- Familiarity with Jira or similar workflow/task management tools
- Exposure to AI-enabled tools or automation platforms
- Experience delivering training or change initiatives
Personal Attributes
- Curious and improvement-focused, with a genuine interest in how technology can make people’s work better
- Pragmatic and delivery-oriented, balancing governance with usability
- Comfortable working in a growing environment where processes are evolving
Why Join Us
This is an opportunity to take real ownership of a growing application estate and shape how technology supports efficiency, governance, and innovation across the business. You’ll have visibility, influence, and the chance to make a tangible difference to how people work every day.
25 days’ annual leave (plus 8 Bank Holidays)
Private medical insurance
Private pension scheme
Life assurance
Enhanced maternity and paternity leave
Employee assistance programme
Employee referral bonus
E-bikes and gym discounts (available through salary sacrifice scheme)
Season ticket loans
Pre-engagement Screening
If we extend an offer of employment to you, we will conduct pre-engagement screening checks where local legislation permits and where relevant to your role and to working within a regulated environment. These checks may include, but are not limited to, verification of your professional and academic qualifications, your eligibility to work in the relevant jurisdiction, any criminal records, your financial stability and obtaining work-related references.
IT Applications Owner employer: Pogust Goodhead
Pogust Goodhead is an exceptional employer that champions justice while fostering a collaborative and innovative work culture. As an IT Applications Owner, you will have the opportunity to take ownership of critical applications, driving efficiency and governance in a firm recognised for its commitment to meaningful causes. With generous benefits including private medical insurance, enhanced leave policies, and a focus on employee growth, you'll be part of a team that values your contributions and supports your professional development.
StudySmarter Expert Advice🤫
We think this is how you could land IT Applications Owner
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Pogust Goodhead. A friendly chat can open doors and give you insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by researching the latest trends in IT applications and governance. Show us that you're not just a tech whiz but also passionate about how technology can drive efficiency and justice in the legal sector.
✨Tip Number 3
Practice your communication skills! You’ll need to engage with both technical and non-technical users, so being able to explain complex ideas simply is key. Try mock interviews with friends or use online resources to sharpen your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our mission to champion justice.
We think you need these skills to ace IT Applications Owner
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We love seeing candidates who are genuinely excited about championing justice and making a difference in the world.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how your background aligns with our mission and the specific requirements of the IT Applications Owner role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and what you can bring to the table.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Pogust Goodhead
✨Know Your Applications Inside Out
Make sure you have a solid understanding of the business applications you'll be managing. Familiarise yourself with their features, benefits, and any recent updates. This will help you demonstrate your expertise and show how you can optimise these tools for the firm.
✨Engage with Stakeholders
Prepare to discuss how you would engage with end-users and stakeholders. Think about specific examples where you've successfully gathered feedback or implemented changes based on user needs. This shows that you value collaboration and are proactive in improving application usage.
✨Showcase Your Training Skills
Be ready to talk about your experience in designing and delivering training programmes. Highlight any successful initiatives you've led that improved user adoption or efficiency. This is crucial for the role, so come armed with examples and metrics if possible.
✨Demonstrate Your Problem-Solving Mindset
Think of scenarios where you've had to troubleshoot issues or manage change effectively. Be prepared to share how you approached these challenges and what the outcomes were. This will illustrate your ability to handle operational support and ensure smooth application management.
