At a Glance
- Tasks: Support live racing and sports services while responding to customer queries.
- Company: Join Podium, a leader in racing customer support.
- Benefits: Gain operational skills and work with industry-leading data solutions.
- Why this job: Enhance your customer support skills in a fast-paced environment.
- Qualifications: Strong communication skills and a proactive approach.
The predicted salary is between 25000 - 35000 € per year.
Podium is looking for a Racing Customer Support Advisor to join their team in Howden. In this fast-paced role, you'll provide support for live racing and sports services, respond to customer queries, and ensure the smooth operation of systems.
The ideal candidate will possess strong communication skills and a proactive approach. This position offers a unique opportunity to enhance your operational and customer support skills while working with industry-leading data solutions.
Live Racing Support Specialist (24/7 Ops) employer: Podium
Podium is an excellent employer that fosters a dynamic and supportive work culture in Howden, where employees are encouraged to develop their operational and customer support skills. With a focus on employee growth and a commitment to providing industry-leading data solutions, Podium offers unique benefits such as flexible working hours and a collaborative environment that values proactive communication. Join us to be part of a team that thrives on innovation and excellence in live racing support.
StudySmarter Expert Advice🤫
We think this is how you could land Live Racing Support Specialist (24/7 Ops)
✨Tip Number 1
Network like a pro! Reach out to folks in the racing and sports industry on LinkedIn. A friendly message can go a long way, and you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for those interviews! Research Podium and their services thoroughly. Knowing their operations will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Show off your communication skills! During interviews or networking events, practice explaining complex concepts simply. This will demonstrate your ability to support customers effectively.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Live Racing Support Specialist. Plus, it shows you're keen on joining our team directly!
We think you need these skills to ace Live Racing Support Specialist (24/7 Ops)
Some tips for your application 🫡
Show Your Passion for Racing:When writing your application, let your enthusiasm for racing and sports shine through. We want to see that you’re not just looking for any job, but that you genuinely care about the industry and the role.
Highlight Your Communication Skills:Since this role involves a lot of customer interaction, make sure to emphasise your strong communication skills. Share examples of how you've effectively handled customer queries in the past, as this will show us you're the right fit.
Be Proactive in Your Approach:We love candidates who take initiative! In your application, mention times when you've gone above and beyond to solve a problem or improve a process. This will demonstrate your proactive mindset, which is key for this role.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Podium
✨Know Your Racing Stuff
Make sure you brush up on your knowledge of live racing and sports services. Familiarise yourself with common customer queries and the systems used in the industry. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you can convey information effectively.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled challenging customer situations in the past. Think about specific instances where you resolved issues quickly and efficiently, as this will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the company and the role. Inquire about the team dynamics, the tools they use, or how they measure success in customer support. This not only demonstrates your enthusiasm but also helps you gauge if it's the right fit for you.
