Homecharge Operations Coordinator (6m FTC) in London

Homecharge Operations Coordinator (6m FTC) in London

London Full-Time 27000 - 29000 £ / year (est.) No working from home possible
Pod

At a Glance

  • Tasks: Coordinate and schedule EV chargepoint installations while managing customer inquiries.
  • Company: Join Pod, a leading EV charging provider shaping a sustainable future.
  • Benefits: Flexible working, 25 days holiday, wellbeing platform access, and family discounts.
  • Other info: Dynamic team environment with opportunities for personal and professional growth.
  • Why this job: Be part of the electrification revolution and make a real impact on communities.
  • Qualifications: Experience in project management, strong communication skills, and a knack for problem-solving.

The predicted salary is between 27000 - 29000 £ per year.

We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.

Department: Operations

Location: London

Compensation: £27,000 - £29,000 / year

About Pod: We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low-carbon energy, we’re giving people and communities the power to move confidently through electrification. We’re proud to be the trusted charging partner for leading automotive brands like Mercedes, Jaguar Land Rover, BMW, and Kia; home builders Barratt and Bellway; and retail giants including Tesco. Our smart charging solutions don’t just support EV drivers - they help balance the grid, lower costs, and make clean energy accessible to everyone.

The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:

  • Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
  • Quoting for any additional works which may fall outside of our ‘standard installation’ package
  • Managing the phone lines for any Domestic Operations enquiries
  • Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised

Electrify us with your skills: We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:

  • Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
  • Technically minded and able to pick up electrical jargon and systems easily
  • Great at building relationships with customers and internal stakeholders
  • Comfortable working with numbers and data
  • EV experience highly beneficial

Perks that spark joy:

  • Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
  • Flexible hybrid working model
  • Work abroad for up to 20 days per year
  • Family & friend discount scheme
  • 25 days holiday (plus Bank Holidays)
  • Very generous parental and family leave
  • Pension scheme with a 4.5% matched contribution
  • Eyecare scheme
  • Life insurance covering up to 4x your annual salary
  • Virtual GP provided by HealthHero
  • Employee Assistance Program
  • Free Mortgage Advice
  • Discounted Gym Memberships
  • Cycle2Work Scheme

Important Information: You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice. Good luck, and speak soon!

Homecharge Operations Coordinator (6m FTC) in London employer: Pod

At Pod, we pride ourselves on being a forward-thinking employer that champions sustainability and innovation in the EV charging sector. Our London-based team enjoys a vibrant work culture that fosters collaboration and personal growth, with access to a range of benefits including flexible working, generous leave policies, and wellness programmes. Join us in shaping a smarter energy future while enjoying unique perks like the opportunity to work abroad and discounts for family and friends.

Pod

Contact Details:

Pod Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Homecharge Operations Coordinator (6m FTC) in London

Tip Number 1

Get to know the company inside out! Research Pod's mission, values, and recent projects. This way, when you chat with them, you can show off your enthusiasm and understanding of their work in the EV space.

Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances of landing that role.

Tip Number 3

Prepare for the interview by practising common questions related to operations and project management. Think about how your past experiences align with the responsibilities of the Homecharge Operations Coordinator role.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Pod team.

We think you need these skills to ace Homecharge Operations Coordinator (6m FTC) in London

Project Management
Communication Skills
Problem-Solving Skills
Technical Aptitude
Relationship Building
Data Analysis
Time Management

Some tips for your application 🫡

Show Your Passion for EVs:When you're writing your application, let your enthusiasm for electric vehicles shine through! We love seeing candidates who are genuinely excited about the industry and our mission to create a sustainable future.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Homecharge Operations Coordinator role. Highlight your experience with project management and problem-solving, as these are key skills we’re looking for in our ideal candidate.

Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and relevant to the role. Avoid jargon unless it’s necessary!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Pod

Know Your EV Stuff

Make sure you brush up on your knowledge of electric vehicles and charging solutions. Familiarise yourself with the latest trends in the EV market, as well as Pod's role in it. This will show your passion for the industry and help you connect with the interviewers.

Show Off Your Organisational Skills

Since the role involves planning and scheduling multiple installations, be ready to discuss your experience with managing multiple projects. Prepare examples that highlight your ability to stay organised and prioritise tasks effectively, especially under pressure.

Build Relationships Like a Pro

The job requires strong communication skills and relationship-building abilities. Think of instances where you've successfully collaborated with teams or clients. Be prepared to share how you maintain those relationships and resolve conflicts when they arise.

Be Data-Savvy

As the role involves working with numbers and data, brush up on any relevant tools or software you’ve used in the past. Be ready to discuss how you’ve used data to make decisions or improve processes, as this will demonstrate your technical mindset.