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- Tasks: Coordinate and schedule EV chargepoint installations while managing customer inquiries.
- Company: Join Pod, a leading EV charging provider shaping a sustainable future.
- Benefits: Enjoy flexible working, generous leave, and wellness perks for you and your loved ones.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of the electrification revolution and make a real impact on communities.
- Qualifications: Experience in project management and strong communication skills are essential.
The predicted salary is between 27000 - 29000 £ per year.
We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future.
Department: Operations
Location: London
Compensation: £27,000 - £29,000 / year
The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:
- Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
- Quoting for any additional works which may fall outside of our ‘standard installation’ package
- Managing the phone lines for any Domestic Operations enquiries
- Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
Electrify us with your skills
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:
- Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
- Technically minded and able to pick up electrical jargon and systems easily
- Great at building relationships with customers and internal stakeholders
- Comfortable working with numbers and data
- EV experience highly beneficial
Perks that spark joy
- Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
Good luck, and speak soon!
Homecharge Operations Coordinator (6m FTC) employer: Pod
Contact Detail:
Pod Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecharge Operations Coordinator (6m FTC)
✨Tip Number 1
Get to know Pod and its mission! Research the company’s values and recent projects. When you understand what drives us, you can tailor your conversations to show how you fit right in.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Homecharge Operations Coordinator role.
✨Tip Number 3
Prepare for the interview by practising common questions related to operations and project management. Think of examples from your past that showcase your problem-solving skills and ability to juggle multiple tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Pod.
We think you need these skills to ace Homecharge Operations Coordinator (6m FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Homecharge Operations Coordinator role. Highlight your experience with project management and any relevant EV knowledge. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about electrification and how your background makes you a perfect fit for Pod. Keep it engaging and personal – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t shy away from sharing examples of how you've tackled challenges in the past. We’re looking for someone who can stay calm under pressure and make quick decisions, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Pod
✨Know Your EV Stuff
Make sure you brush up on your knowledge of electric vehicles and charging solutions. Pod is all about shaping a smarter energy future, so being able to discuss the latest trends in EV technology and how they impact customers will show you're genuinely interested in the role.
✨Show Off Your Organisational Skills
As a Homecharge Operations Coordinator, you'll need to juggle multiple installations at once. Prepare examples from your past experiences where you've successfully managed several projects simultaneously. This will demonstrate your ability to stay organised and prioritise effectively under pressure.
✨Build Relationships Like a Pro
Pod values strong relationships with both customers and internal teams. Think of times when you've built rapport or resolved conflicts in previous roles. Be ready to share these stories during your interview to highlight your communication skills and teamwork.
✨Be Ready for Problem-Solving Scenarios
Expect some situational questions that test your problem-solving abilities. Prepare by thinking through potential challenges you might face in this role and how you'd tackle them. Showing that you can think on your feet and make quick decisions will impress the interviewers.