At a Glance
- Tasks: Support the sales team and manage customer orders in a dynamic environment.
- Company: Join a leading international organisation in the ingredients manufacturing sector.
- Benefits: Competitive salary, hybrid work model, and opportunities for growth.
- Other info: Fast-paced role with a focus on customer service and teamwork.
- Why this job: Be at the heart of a thriving business and make a real impact.
- Qualifications: Fluent in English and French with strong organisational skills.
Location: London
Sector: Logistics & Customer Services
Job Type: Permanent
Salary: Market related
Contact: KarWing Put
Contact Email: karwing@pod-talent.com
Job ref: JOB-7260
Expiry date: 06-Aug-2026
Pod Talent are excited to be partnering with a highly successful international organisation operating within the ingredients manufacturing sector, supplying a diverse range of markets across food, personal care, chemical and industrial applications. With a strong global footprint and a reputation for quality, innovation and operational excellence, the business continues to invest in its people, processes and compliance capabilities to support long-term growth.
Due to continued growth, our client is looking to appoint a Sales Support Specialist to join their commercial team. This is a highly visible role that sits at the heart of the business, supporting sales, customers, suppliers, and internal stakeholders to ensure the smooth execution of commercial activities. The successful candidate will thrive in a fast‑paced environment, possess excellent organisational skills, and enjoy balancing multiple priorities while maintaining exceptional attention to detail. Fluency in both English and French is essential, as you will be supporting a diverse international customer base.
Key responsibilities- Provide day-to-day support to the commercial team, managing customer orders, quotations, leads, opportunities, and CRM records
- Act as a key point of contact for customers, responding to queries and coordinating with logistics, quality, finance, and product teams to deliver excellent service
- Coordinate product samples, monitor customer shipments and stock levels, and support contract, tender, and renewal activities
- Produce reports, maintain accurate business data, and provide administrative support to ensure efficient commercial operations
- Fluent in both English and French
- Previous experience in a sales support, commercial support, customer service, or business operations environment
- Strong organisational skills, ability to manage multiple priorities while maintaining a high level of accuracy
- Strong communication skills, with a customer focused approach
- Proactive, adaptable, comfortable working in a fast paced business environment
- Strong Excel skills, confident working with CRM/ ERP systems
- Full permanent right to work in the UK
Sales Support Specialist- French Speaker employer: Pod Talent
Join a dynamic e-commerce business in London that values innovation and collaboration, offering a vibrant work culture where your contributions directly influence growth across the UK and Europe. With a focus on employee development, you will have access to training and mentorship opportunities, ensuring your professional growth while enjoying a supportive environment that celebrates success and fosters teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Specialist- French Speaker
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Pod Talent. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Pod Talent before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Sales Support Specialist- French Speaker
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Pod Talent:Your cover letter is your chance to shine! Tell us why you want to work at Pod Talent specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Pod Talent!
How to prepare for a job interview at Pod Talent
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
