Operations Logistics Manager- London 3x in office- Up to £50k base + competitive package
We are excited to be partnering with a rapidly growing direct-to-consumer consumer goods brand that has experienced significant growth over the past 12 months following major investment. With a strong online presence, growing retail partnerships, and ambitious international expansion plans, the business is entering an exciting phase of scale-up and operational transformation. They are looking for an Operations Manager to take ownership of their UK fulfilment and inventory operations and become a key partner in driving operational excellence across the supply chain.
This is a highly visible, hands-on role responsible for managing the relationship with the company's third-party logistics provider (3PL), ensuring inventory accuracy, overseeing fulfilment performance, and supporting continued growth across D2C, marketplace, and retail channels. This role would suit someone with experience in a fast-paced FMCG, consumer goods, food, or retail environment who enjoys ownership, accountability, and working in a growing business where no two days are the same.
Key responsibilities include but not limited to:
- Own the relationship with the 3PL and manage service performance
- Lead stocktakes, reconciliations, and inventory accuracy
- Oversee D2C, retail, and marketplace fulfilment operations
- Manage warehouse capacity, backlogs, and operational escalations
- Resolve inventory, fulfilment, and delivery issues end-to-end
- Coordinate returns, rework activities, and packaging inventory
- Produce KPI reports and drive operational improvements
- Support ERP, WMS, and fulfilment system development
- Support new product launches, retail growth, and international expansion
- Drive accountability and continuous improvement across logistics partners and internal teams
We are looking for candidates who have:
- Personally led 3PL performance management and service reviews
- Managed fulfilment backlogs and recovery plans
- Reconciled inventory discrepancies between warehouse and internal systems
- Led stocktakes and implemented corrective actions following variances
- Experience with marketplace fulfilment channels such as Amazon or subscription based businesses
Operations Logistics Manager employer: Pod Talent
Join a dynamic and growing consumer goods business in West London, where you will have the opportunity to lead a high-performing team and drive operational excellence in the Order Management process. With a strong focus on employee development, a collaborative work culture, and a commitment to enhancing customer experience, this company offers a rewarding environment for those looking to make a meaningful impact. Enjoy competitive benefits and the chance to be part of a transformative journey in a vibrant location.
