Supply Chain Lead in London

I'm excited to be partnering with one of the UK's fastest-growing e-commerce businesses on a brand-new Supply Chain Lead opportunity based in London (1 day per week in the office).

As Supply Chain Lead, you will be responsible for building and scaling the inventory and supply planning function, ensuring stock availability, operational efficiency, and supply chain resilience as the business continues its rapid growth.

You'll lead a team of planners, drive process improvements, develop scalable tools and systems, and work cross-functionally to support commercial growth while optimising inventory performance.

This is a fantastic time to join the business as it continues its rapid expansion across the UK and Europe.

You'll play a key role in supporting the growth of their product portfolio, ensuring the right products are in the right place at the right time while building a best-in-class supply chain function fit for the next stage of growth.

• You will…
• Build and scale the non-horticultural supply planning function, creating the strategy, processes, and frameworks needed to support continued business growth.
• Lead inventory planning across multiple sites, balancing stock availability, storage constraints, waste reduction, and working capital objectives.
• Develop scalable and automated inventory planning tools, leveraging AI and technology to improve efficiency and eliminate manual processes.
• Establish KPI frameworks and reporting, driving the function from reactive firefighting to proactive inventory and risk management.
• Lead, coach, and develop a team of stock planners, building capability and creating a high-performing, analytically driven function.
• Support the successful launch of new product ranges by ensuring inventory, systems, and processes are in place to support increased SKU complexity.
• Partner closely with Commercial, Procurement, Warehouse, and Operations teams to optimise stock levels, protect availability, and improve inventory health.
• Support operational execution during peak periods and critical business events to ensure continuity of supply.
• Manage the performance of third-party warehouse partners against agreed service levels and KPIs.
• Develop supplier performance reporting and supplier segmentation strategies to improve operational performance and supply reliability.

About You

• 4+ years experience in a Planning Manager, Inventory Manager, or similar Supply Chain leadership role, with previous people management experience.
• Proven track record of scaling supply chain or inventory planning functions within a fast-paced business.
• Strong analytical and systems capability, with experience developing automated tools and leveraging technology to improve processes.
• A confident leader and mentor who enjoys developing teams and creating high-performance cultures.
• Continuous improvement mindset, with a passion for driving operational excellence.
• Hands‑on and proactive, willing to roll up your sleeves when needed.
• Commercially minded, with strong planning, inventory, and decision-making skills.
• Comfortable operating in a fast-growth, entrepreneurial environment with evolving priorities.

Why Apply?

• Join one of the UK's most exciting and fastest-growing e-commerce businesses.
• Play a key role in shaping and expanding a growing product range.
• Work in a dynamic, entrepreneurial environment where your impact will be visible.
• Opportunity to contribute to ambitious growth plans across the UK and Europe.
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