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- Tasks: Lead a team to enhance customer service and manage supply chain operations.
- Company: Fast-growing food business in Central London with a hybrid work model.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact in a thriving industry while developing your leadership skills.
- Qualifications: 3+ years in demand planning and strong communication skills required.
- Other info: Join a supportive team and enjoy a fast-paced, rewarding career.
The predicted salary is between 56000 - 60000 £ per year.
Location: Central London - Hybrid
Salary: £56,000-£60,000
We are excited to be working with a fast-growing food business who are currently looking for a Customer Demand Manager to join their team in Central London.
Responsibilities
- Lead and manage a team, helping supply chain executives grow while keeping customer service and communication strong.
- Work closely with Supply & Demand teams to give customers great service and clear visibility of stock levels.
- Track and report service performance, solve customer issues, manage specific requirements, and drive cost-saving improvements.
- Oversee the full order-to-cash process, ensure accurate and timely deliveries, manage stock efficiently, improve processes, and maintain strong relationships with 3PL partners.
Requirements
- Over 3 years’ experience in Customer Demand Planning, Customer Relationship Management, and Customer Supply Chain roles with food & bev or FMCG.
- Strong knowledge of demand planning principles and hands-on operational experience.
- Strong team management, influence and hold 3PLs accountable.
- Excellent organisational and communication skills, with proven experience collaborating with major retailers.
- Highly proficient in Excel and comfortable with technology; proactive and adaptable in fast-moving environments (Power BI is a plus).
- Skilled at identifying potential issues early, building strong stakeholder relationships, and remaining calm under pressure to meet deadlines and performance targets.
If you’re a skilled planner with a background in working with retail customers, I’d love to hear from you. Feel free to apply directly or reach out.
Customer Demand Manager in London employer: Pod Talent
Contact Detail:
Pod Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Demand Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer demand management. Think about your past experiences and how they relate to the role. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in demand planning and customer relationship management. Use data and examples to demonstrate how you’ve improved processes or solved problems in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us. So go ahead, hit that apply button!
We think you need these skills to ace Customer Demand Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Demand Manager role. Highlight your experience in demand planning and customer relationship management, especially in the food and beverage or FMCG sectors. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've led teams and improved processes in previous jobs. We love seeing your personality come through!
Showcase Your Skills: Don’t forget to mention your proficiency in Excel and any experience with tools like Power BI. We’re keen on candidates who are tech-savvy and can adapt quickly in fast-paced environments. Make sure these skills stand out in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Pod Talent
✨Know Your Numbers
As a Customer Demand Manager, you'll need to demonstrate your proficiency in demand planning and data analysis. Brush up on key metrics related to supply chain performance and be ready to discuss how you've used data to drive improvements in previous roles.
✨Showcase Your Leadership Skills
Since this role involves leading a team, be prepared to share examples of how you've successfully managed and developed team members in the past. Highlight your ability to influence and hold third-party logistics (3PL) partners accountable while maintaining strong relationships.
✨Communicate Clearly
Excellent communication skills are crucial for this position. Practice articulating your thoughts clearly and concisely, especially when discussing complex supply chain issues. Be ready to explain how you’ve collaborated with major retailers to enhance customer service.
✨Be Tech-Savvy
Familiarity with tools like Excel and Power BI is essential. Make sure you can discuss your experience with these technologies and how you've leveraged them to improve processes or solve problems in your previous roles. Being proactive and adaptable in tech will set you apart!