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- Tasks: Lead and optimise business-critical systems for supply chain and operations.
- Company: Dynamic company in Greater London with a focus on digital transformation.
- Benefits: Competitive salary, bonus, hybrid work model, and leadership opportunities.
- Why this job: Shape the future of technology while driving growth and efficiency.
- Qualifications: Experience with ERP systems and strong leadership skills required.
- Other info: Join a fast-paced environment with significant impact on business success.
The predicted salary is between 42000 - 84000 £ per year.
Location: Greater London (Hybrid, 3 days in office)
Salary: £70,000 + 7.5% Bonus
What you’ll be doing as Business Systems Manager – Supply Chain
This is a newly created, senior leadership role for a strategic and hands-on Head of IT to take full ownership of the organisation’s digital and systems landscape. You’ll be responsible for the stability, security and performance of the company’s core platforms - including ERP, planning tools, customer and marketplace integrations, and 3PL warehouse systems – while also shaping and delivering a longer-term technology and digital transformation roadmap. This role blends strategic leadership with operational delivery. You will act as the senior escalation point for all business-critical systems and be a trusted technology partner to the leadership team.
Key responsibilities as Business Systems Manager – Supply Chain
- Define and deliver the IT and systems strategy aligned to business growth and long-term objectives.
- Take full ownership of enterprise systems including ERP, planning and forecasting platforms and their wider integration landscape.
- Oversee EDI connections to customer portals and marketplaces and integrations with 3PL warehouse management systems.
- Monitor and maintain APIs, automations and data flows to ensure reliability, resilience and performance.
- Act as the senior escalation point for business-critical systems and infrastructure issues.
- Lead systems projects including upgrades, enhancements and new implementations, ensuring delivery to time and budget.
- Own and manage the IT and systems budget, driving cost effectiveness and return on investment.
- Manage and hold external IT service providers and technology partners to account against agreed service levels.
- Maintain system architecture, integration and process documentation.
- Ensure data integrity, security and compliance with GDPR and wider data protection requirements.
- Own access control, audit support, disaster recovery and business continuity processes.
- Partner closely with Finance, Sales, Operations and wider teams to ensure systems continue to support evolving business needs.
- Identify and deliver opportunities for process optimisation, automation and improved data visibility.
- Provide regular reporting on system performance, risks and usage, alongside practical insights for senior stakeholders.
Key experience required for the Business Systems Manager – Supply Chain
- Proven experience leading and owning business-critical systems within a commercial, product-led or consumer business.
- Strong hands-on experience with ERP platforms and complex multi-system integrations (NetSuite experience is highly desirable).
- Demonstrable experience delivering systems projects, upgrades and digital transformation initiatives.
- Strong understanding of cybersecurity, data governance and regulatory compliance.
- Experience managing third-party vendors, IT service providers and software partners.
- A commercial mindset, with the ability to align technology decisions to business outcomes.
- Confident communicator, able to translate technical topics for non-technical stakeholders.
- Highly organised, proactive and comfortable working in a fast-paced, scaling environment.
Why it’s a great opportunity
This is a highly visible leadership role with genuine ownership of the organisation’s technology landscape. You’ll have the opportunity to shape the future digital roadmap, improve system performance across the business and play a key role in supporting growth, efficiency and decision-making. If you’re a strategic but hands-on IT leader who enjoys building robust, scalable systems and working closely with senior stakeholders, this role offers significant scope and impact.
Please apply here or get in touch at holly@pod-talent.com for further information. Due to the volume of applications, if you haven’t heard from us within two weeks, please assume your application has not been successful.
Business Systems Manager - Supply Chain & Operations (ERP) in London employer: Pod Talent
Contact Detail:
Pod Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Systems Manager - Supply Chain & Operations (ERP) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its systems landscape. Understand their ERP platforms and how they integrate with other tools. We want you to walk in confident, ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Showcase your hands-on experience! When discussing your past roles, highlight specific projects where you’ve led system upgrades or digital transformations. We want to see how you’ve made an impact in previous positions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Systems Manager - Supply Chain & Operations (ERP) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Systems Manager role. Highlight your experience with ERP systems and any relevant projects you've led. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past achievements in managing business-critical systems and how they relate to our goals.
Showcase Your Leadership Skills: Since this is a senior leadership role, don’t forget to showcase your leadership experience. Talk about how you've successfully led teams or projects in the past, especially in fast-paced environments like ours.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Pod Talent
✨Know Your Systems Inside Out
As a Business Systems Manager, you'll need to demonstrate a deep understanding of ERP platforms and multi-system integrations. Brush up on your knowledge of NetSuite and be ready to discuss how you've successfully managed similar systems in the past.
✨Showcase Your Strategic Mindset
This role requires a blend of strategic leadership and operational delivery. Prepare examples of how you've defined and delivered IT strategies that align with business growth. Be ready to discuss your approach to long-term technology roadmaps.
✨Communicate Like a Pro
You'll be translating technical topics for non-technical stakeholders, so practice explaining complex concepts in simple terms. Think of scenarios where you've successfully communicated with different teams and how that led to better collaboration.
✨Prepare for Scenario-Based Questions
Expect questions about handling business-critical systems and managing third-party vendors. Prepare specific examples of challenges you've faced, how you resolved them, and the impact of your decisions on system performance and business outcomes.