At a Glance
- Tasks: Lead global logistics operations, ensuring smooth delivery from supplier to customer.
- Company: Join a high-growth, entrepreneurial business at the forefront of logistics success.
- Benefits: Competitive salary, hybrid work model, and opportunities for impactful career growth.
- Why this job: Shape and scale global operations while making a visible impact in a fast-paced environment.
- Qualifications: 10+ years in logistics, strong 3PL management, and experience with D2C and B2B channels.
- Other info: Collaborate with senior leadership and drive continuous improvement across operations.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Head of Logistics Operations (D2C & B2B)
Location: London
Sector: Logistics & Customer Services
Job Type: Permanent
Salary: £75k – 90k per year
Contact: Holly Pattison
Contact Email: Holly@pod-talent.com
Job ref: JOB-7078
Expiry date: 09-Feb-2026
Role: Head of Logistics Operations (D2C & B2B)
Salary: ÂŁ90,000 + package
Location: London (Hybrid)
What you\’ll be doing as Head of Logistics Operations (D2C & B2B)
This is a fantastic opportunity for a hands‑on logistics leader to take full ownership of global operations across warehousing, fulfilment, freight, and delivery performance. You’ll be responsible for ensuring everything runs smoothly from supplier to customer while driving continuous improvement in speed, cost, and service.
Key Responsibilities:
- Lead and develop high‑performing operations teams across the UK and international markets
- Oversee end‑to‑end logistics, including freight, warehousing, fulfilment, and returns
- Manage and build strong relationships with global 3PL partners to ensure best‑in‑class service
- Drive improvements in delivery performance, customer experience, and operational efficiency
- Monitor and optimise inventory flow across multiple regions and channels
- Identify and resolve bottlenecks, ensuring the supply chain scales effectively with growth
- Collaborate closely with senior stakeholders across Finance, Commercial, and Operations
- Lead process improvement initiatives and implement scalable, data‑driven solutions
- Ensure compliance, documentation accuracy, and cross‑border alignment across supply chains
- Drive a culture of accountability, pace, and continuous improvement within the team
Key Experience Required for the Position of Head of Logistics Operations (D2C & B2B)
- 10+ years’ experience in end‑to‑end logistics or supply chain operations within fast‑paced, product‑led businesses
- Strong background in 3PL management, warehousing, fulfilment, and global freight
- Ideally experience within both Large and SME/Scale‑Up businesses
- Proven success in leading and developing high‑performing teams across regions
- Experience managing both D2C and B2B channels
- Comfortable working with international suppliers, partners, and teams across time zones
- Track record of improving cost efficiency, service levels, and operational performance
- Confident communicator with the ability to influence and drive change across departments
Why it’s a great opportunity
You’ll be joining a high‑growth, entrepreneurial business where logistics is at the heart of its success. This is a chance to shape and scale a global operation, make fast, visible impact, and work closely with senior leadership on key business decisions.
If you’re a driven, hands‑on logistics professional who thrives in a fast‑moving environment, this role offers huge scope to make your mark.
Due to the volume of applications, if you haven’t heard from us within 2 weeks, please assume your application has not been successful.
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Head of Logistics Operations (D2C & B2B) employer: Pod Talent
Contact Detail:
Pod Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Logistics Operations (D2C & B2B)
✨Tip Number 1
Network like a pro! Reach out to your connections in the logistics field and let them know you're on the hunt for a Head of Logistics Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of D2C and B2B logistics. Be ready to discuss your experience with 3PL management and how you've driven improvements in delivery performance. Show them you’re the hands-on leader they need!
✨Tip Number 3
Don’t just wait for job postings to come to you. Keep an eye on our website and apply directly through it. This shows initiative and can help you stand out from the crowd. Plus, we love seeing proactive candidates!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to remind them why you’re the perfect fit for the Head of Logistics Operations role.
We think you need these skills to ace Head of Logistics Operations (D2C & B2B)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in logistics, especially in D2C and B2B operations. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the Head of Logistics Operations role. Share specific examples of your achievements in logistics and how they relate to what we do at StudySmarter.
Showcase Your Leadership Skills: Since this role involves leading teams, make sure to highlight your leadership experience. We love seeing how you've developed high-performing teams and driven improvements in past roles. Let us know how you can bring that to our team!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us. Plus, it’s super easy!
How to prepare for a job interview at Pod Talent
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around warehousing, fulfilment, and freight management. Be ready to discuss specific examples from your past experience that demonstrate your ability to optimise operations and improve delivery performance.
✨Showcase Your Leadership Skills
As a Head of Logistics Operations, you'll need to lead high-performing teams. Prepare to share stories about how you've developed teams in the past, tackled challenges, and driven a culture of accountability and continuous improvement.
✨Understand the Business Landscape
Familiarise yourself with the company’s position in the market, especially regarding D2C and B2B channels. Be prepared to discuss how you can leverage your experience to enhance their logistics operations and build strong relationships with 3PL partners.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific logistics challenges or bottlenecks. Think through potential scenarios and have a few strategies ready to demonstrate your problem-solving skills and data-driven approach to improving operational efficiency.