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- Tasks: Lead global logistics operations, ensuring smooth delivery from supplier to customer.
- Company: Join a high-growth, entrepreneurial business at the forefront of logistics success.
- Benefits: Competitive salary, hybrid work model, and opportunities for impactful decision-making.
- Why this job: Shape and scale global operations while making a visible impact in a fast-paced environment.
- Qualifications: 10+ years in logistics, strong 3PL management, and experience with D2C and B2B channels.
- Other info: Collaborate with senior leadership and drive continuous improvement across teams.
The predicted salary is between 72000 - 108000 ÂŁ per year.
Head of Logistics Operations (D2C & B2B)
Location: London
Sector: Logistics & Customer Services
Job Type: Permanent
Salary: £75k – 90k per year
Contact: Holly Pattison
Contact Email: Holly@pod-talent.com
Job ref: JOB-7078
Expiry date: 09-Feb-2026
Role: Head of Logistics Operations (D2C & B2B)
Salary: ÂŁ90,000 + package
Location: London (Hybrid)
What you\’ll be doing as Head of Logistics Operations (D2C & B2B)
This is a fantastic opportunity for a hands‑on logistics leader to take full ownership of global operations across warehousing, fulfilment, freight, and delivery performance. You’ll be responsible for ensuring everything runs smoothly from supplier to customer while driving continuous improvement in speed, cost, and service.
Key Responsibilities:
- Lead and develop high‑performing operations teams across the UK and international markets
- Oversee end‑to‑end logistics, including freight, warehousing, fulfilment, and returns
- Manage and build strong relationships with global 3PL partners to ensure best‑in‑class service
- Drive improvements in delivery performance, customer experience, and operational efficiency
- Monitor and optimise inventory flow across multiple regions and channels
- Identify and resolve bottlenecks, ensuring the supply chain scales effectively with growth
- Collaborate closely with senior stakeholders across Finance, Commercial, and Operations
- Lead process improvement initiatives and implement scalable, data‑driven solutions
- Ensure compliance, documentation accuracy, and cross‑border alignment across supply chains
- Drive a culture of accountability, pace, and continuous improvement within the team
Key Experience Required for the Position of Head of Logistics Operations (D2C & B2B)
- 10+ years’ experience in end‑to‑end logistics or supply chain operations within fast‑paced, product‑led businesses
- Strong background in 3PL management, warehousing, fulfilment, and global freight
- Ideally experience within both Large and SME/Scale‑Up businesses
- Proven success in leading and developing high‑performing teams across regions
- Experience managing both D2C and B2B channels
- Comfortable working with international suppliers, partners, and teams across time zones
- Track record of improving cost efficiency, service levels, and operational performance
- Confident communicator with the ability to influence and drive change across departments
Why it’s a great opportunity
You’ll be joining a high‑growth, entrepreneurial business where logistics is at the heart of its success. This is a chance to shape and scale a global operation, make fast, visible impact, and work closely with senior leadership on key business decisions.
If you’re a driven, hands‑on logistics professional who thrives in a fast‑moving environment, this role offers huge scope to make your mark.
Due to the volume of applications, if you haven’t heard from us within 2 weeks, please assume your application has not been successful.
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Head of Logistics Operations (D2C & B2B) employer: Pod Talent
Contact Detail:
Pod Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Logistics Operations (D2C & B2B)
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend logistics events. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its logistics operations. We want you to be able to discuss how your experience aligns with their needs, especially in D2C and B2B contexts. Show them you’re the perfect fit!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate your achievements in logistics and supply chain management. We suggest rehearsing with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of Logistics Operations (D2C & B2B)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Logistics Operations role. Highlight your experience in logistics, 3PL management, and team leadership. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about logistics and how you can drive improvements in our operations. Be specific about your achievements and how they relate to the role.
Showcase Your Achievements: When detailing your experience, focus on quantifiable achievements. Did you improve delivery performance or reduce costs? We love numbers that demonstrate your impact, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Pod Talent
✨Know Your Logistics Inside Out
Make sure you brush up on your logistics knowledge, especially around D2C and B2B operations. Be ready to discuss specific examples of how you've improved delivery performance or managed 3PL relationships in the past.
✨Showcase Your Leadership Skills
Prepare to talk about your experience leading high-performing teams. Think of concrete examples where you’ve driven change or improved operational efficiency, and be ready to explain your approach to team development.
✨Be Data-Driven
Since this role involves implementing scalable, data-driven solutions, come prepared with metrics that demonstrate your success in previous roles. Highlight how you've used data to identify bottlenecks and improve processes.
✨Communicate Effectively
As a confident communicator, practice articulating your thoughts clearly. Be ready to discuss how you've influenced stakeholders across departments and how you can bring that skill to their team.
