Senior Commercial Account Representative

Senior Commercial Account Representative Coventry (Hybrid)- Up to 35,000 DOE We are excited to be partnering with a market-leading supply chain solutions provider operating within a sustainable, circular business model that supports some of the UK s and Europe s most recognisable manufacturers, distributors, and retailers. With a strong focus on innovation, environmental responsibility, and customer partnership, the business continues to invest in technology, people, and process excellence to drive growth and deliver outstanding service across its network. This is a senior customer-facing position responsible for managing a portfolio of key business accounts while supporting the day-to-day coordination of the wider commercial services function. Working closely with customers and internal stakeholders, you will play a critical role in delivering exceptional service, resolving complex issues, monitoring commercial performance, and driving continuous improvement initiatives. The successful candidate will combine strong commercial awareness with excellent relationship management and analytical skills. Alongside managing customer accounts, you will act as a senior point of contact for escalations, support team performance, and contribute to maintaining high service standards across the commercial operation. Key Responsibilities: Manage a portfolio of customer accounts, acting as a trusted point of contact and ensuring a...