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For Companies At a Glance
- Tasks: Lead the order life cycle and manage 3PL partnerships for smooth operations.
- Company: Join a fast-paced FMCG business with iconic brands and a collaborative culture.
- Benefits: Enjoy opportunities for career advancement and be part of an innovative team.
- Why this job: Make a real impact in logistics while fostering team growth and excellence.
- Qualifications: Experience in FMCG or 3PL order management and strong leadership skills required.
- Other info: Proficiency in ERP systems and data analysis tools is essential.
The predicted salary is between 36000 - 60000 £ per year.
Join a dynamic and fast-paced FMCG business known for its iconic brands and collaborative culture. This is your chance to be part of a forward-thinking team, driving innovation and delivering exceptional service to customers. If you’re passionate about logistics and order management, this role offers an exciting opportunity to make a real impact while advancing your career.
Key Responsibilities for the position of Customer Logistics Manager (Order Management) –
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Lead and manage the end-to-end order life cycle, ensuring efficient and accurate processing.
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Act as the main point of contact with 3PL partners, ensuring adherence to KPIs and smooth operations.
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Develop and mentor a team of coordinators and administrators, fostering growth and excellence.
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Collaborate with internal stakeholders to ensure alignment on new product launches, seasonal activities, and operational goals.
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Identify and resolve root cause issues in order management processes, driving continuous improvement.
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Implement and champion automation initiatives to streamline workflows and increase efficiency.
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Maintain a customer-first approach, ensuring excellent service and seamless communication across teams.
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Strong background in FMCG or 3PL order management, including expertise with ERP systems (e.g., JDE or similar).
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Proven experience leading and developing teams in a high-performance environment.
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Demonstrated success in process improvement, particularly transitioning manual workflows to automated systems.
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Excellent communication skills with the ability to manage cross-functional collaboration and external partnerships.
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Proficiency in Excel, PowerPoint, and other data analysis tools to support decision-making and reporting.
Customer Logistics Manager employer: Pod Talent Ltd
Contact Detail:
Pod Talent Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Logistics Manager
✨Tip Number 1
Familiarize yourself with the latest trends in FMCG logistics and order management. Understanding industry innovations can help you stand out during discussions and interviews.
✨Tip Number 2
Network with professionals in the FMCG and 3PL sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals for the Customer Logistics Manager position.
✨Tip Number 3
Prepare to discuss specific examples of how you've implemented process improvements or automation in previous roles. Highlighting your hands-on experience will demonstrate your capability to drive change.
✨Tip Number 4
Showcase your leadership skills by sharing stories of how you've developed teams or mentored colleagues. This will illustrate your ability to foster growth and excellence within a high-performance environment.
We think you need these skills to ace Customer Logistics Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Customer Logistics Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your background in FMCG or 3PL order management. Provide specific examples of how you've led teams, improved processes, and managed order life cycles effectively.
Showcase Your Skills: Make sure to mention your proficiency with ERP systems and data analysis tools like Excel and PowerPoint. Highlight any experience you have with automation initiatives and process improvements.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for logistics and order management. Discuss how your values align with the company's collaborative culture and customer-first approach, and express your enthusiasm for the opportunity to make an impact.
How to prepare for a job interview at Pod Talent Ltd
✨Show Your Passion for Logistics
Make sure to express your enthusiasm for logistics and order management during the interview. Share specific examples of how you've successfully managed order processes in the past, especially in a fast-paced FMCG environment.
✨Demonstrate Leadership Skills
Highlight your experience in leading and developing teams. Be prepared to discuss how you've mentored team members and fostered a culture of excellence, as this is crucial for the Customer Logistics Manager role.
✨Prepare for Process Improvement Discussions
Since the role emphasizes continuous improvement, come ready with examples of how you've identified and resolved issues in order management processes. Discuss any automation initiatives you've implemented to streamline workflows.
✨Emphasize Communication and Collaboration
Excellent communication skills are key for this position. Be ready to talk about how you've successfully collaborated with internal stakeholders and external partners, ensuring smooth operations and alignment on goals.
