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- Tasks: Join our team to optimise EV charging schedules and enhance customer experiences.
- Company: We're a leading electric vehicle charging company transforming the UK and Europe since 2009.
- Benefits: Enjoy flexible hybrid working, generous holiday, and perks like discounted gym memberships and life insurance.
- Why this job: Be part of a sustainable future while working in a supportive, dynamic environment with top automotive brands.
- Qualifications: Ideal candidates have experience in operations or scheduling, strong communication skills, and a passion for EV innovation.
- Other info: Work from our London office 8-12 days a month; must be within commuting distance.
The predicted salary is between 25000 - 35000 £ per year.
Operations Associate
Department: Operations
Employment Type: Full Time
Location: London
Reporting To: Helen Schultz
Compensation: £30,000 – £35,000 / year
Description
- Reviewing scheduled charge point maintenances
- Proactively contacting customers to reduce cancellations and maximise team efficiency.
- Managing regional activity to optimise engineer schedules, maximise jobs, and minimise travel time.
- Coordinating with business units to ensure successful attendance.
- Maximising field team utilisation to reach near 100%
- Building strong relationships with internal teams to maximise job profitability.
- Liaising with installers to resolve scheduling issues.
- Background in operations, scheduling, or logistics
- Highly organised and able to juggle multiple priorities
- Strong communicator and team collaborator
- Skilled in Excel, scheduling tools, and CRMs
- Process-driven with a sharp analytical mindset
- Proactive, independent, and self-driven
- Passionate about sustainability and EV innovation
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Salary Sacrifice EV Scheme and free Pod Point
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program and access for you and up to 5 family/friends to the Unmind wellbeing platform
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
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Operations Associate employer: Pod Point, Ltd.
Contact Detail:
Pod Point, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate
✨Tip Number 1
Familiarise yourself with the electric vehicle industry and our company's role in it. Understanding the latest trends and challenges in EV charging will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple priorities in previous roles. This will demonstrate your ability to juggle tasks effectively, which is crucial for the Operations Associate position.
✨Tip Number 3
Network with current or former employees of our company on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 4
Prepare to discuss your experience with scheduling tools and CRMs. Be ready to share specific examples of how you've used these tools to improve efficiency in past roles, as this aligns closely with the responsibilities of the Operations Associate.
We think you need these skills to ace Operations Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations, scheduling, or logistics. Use keywords from the job description to demonstrate that you meet the specific requirements of the Operations Associate role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and EV innovation. Mention how your skills in Excel, scheduling tools, and CRM systems can contribute to the company's goals.
Highlight Relevant Skills: In your application, emphasise your organisational skills and ability to manage multiple priorities. Provide examples of how you've successfully collaborated with teams in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pod Point, Ltd.
✨Show Your Organisational Skills
As an Operations Associate, being highly organised is crucial. Prepare examples from your past experiences where you successfully managed multiple priorities or schedules. This will demonstrate your ability to handle the demands of the role.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to discuss how you've collaborated with teams in the past to achieve common goals.
✨Demonstrate Your Passion for Sustainability
Since the company focuses on electric vehicle innovation, express your enthusiasm for sustainability and the EV industry. Share any relevant experiences or knowledge that highlight your commitment to these values.
✨Familiarise Yourself with Scheduling Tools
The role requires proficiency in scheduling tools and CRMs. Brush up on your skills with Excel and any other relevant software. Be prepared to discuss how you've used these tools to optimise processes in previous roles.