At a Glance
- Tasks: Coordinate and schedule EV chargepoint installations while managing customer enquiries.
- Company: Join Pod, a leading EV charging provider shaping a sustainable future.
- Benefits: Flexible working, generous holiday, wellbeing platform, and family discounts.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of the electrification revolution and make a real impact on communities.
- Qualifications: Experience in project management, strong communication, and problem-solving skills.
The predicted salary is between 27000 - 29000 £ per year.
Department: Operations
Employment Type: Fixed Term - Full Time
Location: London
Reporting To: Home Operations Manager
Compensation: £27,000 - £29,000 / year
We’re Pod – one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every single day. But behind the numbers is a team of passionate people working together to shape a smarter, more sustainable future. We started off in 2009 as Pod Point, helping people make the switch to electric as EVs began to hit the road. Today, we’re leading the way into a smarter energy future. Now part of the EDF Family, a global leader in low‑carbon energy, we're giving people and communities the power move confidently through electrification.
The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper‑organised, a great communicator and an excellent problem‑solver you’ll be responsible for:
- Planning and scheduling multiple Domestic chargepoint installations within a set region at the same time
- Quoting for any additional works which may fall outside of our ‘standard installation’ package
- Managing the phone lines for any Domestic Operations enquiries
- Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:
- Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
- Technically minded and able to pick up electrical jargon and systems easily
- Great at building relationships with customers and internal stakeholders
- Comfortable working with numbers and data
- EV experience highly beneficial
Perks that spark joy:
- Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
Good luck, and speak soon!
Homecharge Operations Coordinator (6m FTC) in London employer: Pod Point, Ltd.
At Pod, we pride ourselves on being a forward-thinking employer that champions sustainability and innovation in the EV charging sector. Our London-based team enjoys a vibrant work culture that fosters collaboration and personal growth, with access to a range of benefits including flexible working arrangements, generous leave policies, and wellness programmes. Join us in shaping a cleaner, electrified future while enjoying unique perks like the opportunity to work abroad and a supportive environment that values diversity and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Homecharge Operations Coordinator (6m FTC) in London
✨Tip Number 1
Network like a pro! Reach out to people in the EV industry, especially those connected to Pod. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Pod's mission and values, and think about how your skills align with their goals. Show them you're not just another candidate, but someone who truly gets what they're about.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. This will help you articulate your experience and how it fits the Homecharge Operations Coordinator role. Plus, it’ll boost your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It shows you're keen and keeps you on their radar. And remember, apply through our website for the best chance!
We think you need these skills to ace Homecharge Operations Coordinator (6m FTC) in London
Some tips for your application 🫡
Show Your Organisational Skills:In your application, make sure to highlight your ability to juggle multiple projects. We want to see how you can keep everything on track, just like you'll be doing as our Homecharge Operations Coordinator!
Communicate Clearly:Since this role involves a lot of communication, use your application to demonstrate your communication skills. Whether it's through your cover letter or CV, let us know how you build relationships and solve problems effectively.
Get Technical:If you've got any experience with electrical systems or EVs, don't hold back! We love candidates who can pick up technical jargon easily, so make sure to mention any relevant experience in your application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen to join our team at Pod!
How to prepare for a job interview at Pod Point, Ltd.
✨Know Your EV Stuff
Make sure you brush up on your knowledge of electric vehicles and charging solutions. Familiarise yourself with the latest trends in the EV market, as well as Pod's role in it. This will show your passion for the industry and help you connect with the interviewers.
✨Show Off Your Organisational Skills
Since the role involves planning and scheduling multiple installations, be ready to discuss your experience managing various projects simultaneously. Prepare examples that highlight your ability to prioritise tasks and stay calm under pressure.
✨Build Relationships Like a Pro
The job requires strong communication skills and relationship-building abilities. Think of instances where you've successfully collaborated with teams or clients. Be prepared to share how you maintain those relationships, especially in a fast-paced environment.
✨Get Comfortable with Numbers
As the role involves quoting for additional works and managing data, practice discussing your experience with numbers. Bring examples of how you've used data to make decisions or improve processes in previous roles, as this will demonstrate your analytical skills.
