Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate and schedule electric vehicle chargepoint installations while ensuring customer satisfaction.
- Company: Join a leading EV charging company transforming the UK and Europe since 2009.
- Benefits: Enjoy flexible remote work, wellness perks, generous leave, and discounts for family and friends.
- Why this job: Be part of an innovative team making a real impact in the EV industry with a supportive culture.
- Qualifications: Ideal candidates are organised, great communicators, and can handle multiple projects under pressure.
- Other info: This is a 6-month fixed-term contract with a salary of £27,000 per year.
The predicted salary is between 21600 - 37800 £ per year.
Department: Operations
Employment Type: Fixed Term - Full Time
Location: Remote - UK
Reporting To: Home Operations Manager
Compensation: £27,000 / year
Description
Salary: up to 27k per annum | 6 month fixed-term contract
Leading the way in electric vehicle charging, we’ve been at the forefront of adoption in the UK since 2009. With over 240,000 charge points installed so far, out of a total of 1 million in the UK, we make EV ownership simple and affordable.
Partnering with top automotive brands like Mercedes, Jaguar Land Rover, BMW and Kia, as well as energy leaders such as EDF and Centrica, we’ve earned accolades such as the 'Which? - Trusted Trader' award and 'Best for Value, Home EV Chargers - What Car?'
With our international expansion, we aim to transform the EV charging landscape not just in the UK, but now across Europe.
Our Ways of Working
We’re all about flexibility, community and a healthy work-life balance. Our hybrid model offers a 'best of both worlds' approach combining the best parts of home and office working. This team is currently spread out across the UK, therefore, operate mainly from home. However, if required - our office address is 222 Gray's Inn Road, London, WC1X 8HB.
Join the EVolution:
The Homecharge Operations Coordinator role sits within the heart of our Central Operations who focus on installing and maintaining chargepoints throughout the UK. On top of being hyper organised, a great communicator and an excellent problem solver you’ll be responsible for:
- Planning & scheduling multiple Domestic chargepoint installations within a set region at the same time
- Monitoring lead times whilst maintaining customer satisfaction
- Quoting for any additional works which may fall outside of our ‘standard installation’ package
- Managing the phone lines for any Domestic Operations enquiries
- Building and maintaining strong relationships with the Pod Point Field Team, ensuring installations within your region are maximised and travel times minimised
Electrify us with your skills:
We think the role would be best suited to somebody who has previous experience balancing and prioritising multiple projects at the same time as well as someone who is:
- Able to remain calm under pressure and make super quick decisions to solve any problems that may arise
- Technically minded and able to pick up electrical jargon and systems easily
- Great at building relationships with customers and internal stakeholders
- Comfortable working with numbers and data
Perks that spark joy:
- Access for you and up to 5 family/friends to the 'UnMind' wellbeing platform
- Flexible hybrid working model
- Work abroad for up to 20 days per year
- Salary Sacrifice EV Scheme and free Pod Point Family & friend discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information:
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us, all information shared will be handled according to our Candidate Privacy Notice.
Homecharge Operations Coordinator (FTC) employer: Pod Point, Ltd.
Contact Detail:
Pod Point, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homecharge Operations Coordinator (FTC)
✨Tip Number 1
Familiarise yourself with the electric vehicle charging industry and the specific technologies we use at StudySmarter. Understanding the jargon and systems will help you communicate effectively during any discussions or interviews.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects in the past. Be ready to discuss specific situations where you balanced competing priorities and maintained customer satisfaction.
✨Tip Number 3
Build a rapport with our current employees on platforms like LinkedIn. Engaging with them can provide insights into our company culture and values, which you can reference in your conversations during the hiring process.
✨Tip Number 4
Prepare to demonstrate your problem-solving abilities by thinking through potential challenges that might arise in the role. Consider how you would handle issues related to scheduling or customer inquiries, as this will show your proactive approach.
We think you need these skills to ace Homecharge Operations Coordinator (FTC)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Homecharge Operations Coordinator position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your experience in project management, customer relations, and any technical skills related to electric vehicle charging. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle multiple projects.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the position, particularly in areas like problem-solving and relationship building.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the role of Operations Coordinator.
How to prepare for a job interview at Pod Point, Ltd.
✨Show Your Organisational Skills
As a Homecharge Operations Coordinator, you'll need to juggle multiple projects. Be prepared to discuss your experience in managing schedules and prioritising tasks effectively. Use specific examples to illustrate how you've successfully handled similar responsibilities in the past.
✨Demonstrate Problem-Solving Abilities
This role requires quick decision-making under pressure. Think of instances where you've faced challenges and how you resolved them. Highlight your ability to stay calm and find solutions, as this will resonate well with the interviewers.
✨Familiarise Yourself with EV Charging
Understanding the electric vehicle charging landscape is crucial. Brush up on industry jargon and current trends in EV technology. Showing that you're knowledgeable about the field will impress the interviewers and demonstrate your genuine interest in the role.
✨Build Rapport with Interviewers
Since relationship-building is key in this position, practice engaging with your interviewers. Be friendly, ask questions, and show enthusiasm for the company and its mission. This will help you stand out as a candidate who can foster strong connections with both customers and colleagues.
