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- Tasks: Audit EV charger installations and ensure high-quality standards in the field.
- Company: Join Pod, a leading EV charging provider shaping a sustainable future.
- Benefits: Enjoy flexible working, free EV, generous leave, and wellness perks.
- Why this job: Make a real impact on sustainability while developing your skills in a dynamic environment.
- Qualifications: NVQ Level 3 in Electrical Installation or equivalent, with a passion for sustainability.
- Other info: Diverse team culture with excellent career growth opportunities.
The predicted salary is between 40000 - 43000 £ per year.
Field Quality Assurance Assessor
Department: Field Services
Employment Type: Full Time
Location: London
Reporting To: Quality Assurance Manager
Compensation: £40,000 – £43,000 / year
Overview
Pod is one of the UK’s leading EV charging providers, trusted by over 250,000 customers and powering more than 5 million miles every day. We are a team focused on shaping a smarter, more sustainable future. We began in 2009 as Pod Point, evolved with the EDF family, and continue to lead in smart charging solutions that balance the grid, lower costs, and make clean energy accessible.
Our Field Quality Assurance team supports installation partners both in the field and online, ensuring high standards of quality and compliance across our partner network.
We require candidates to be based in and around London. This role is predominantly field-based, auditing partners and installers on site at regular intervals, with time spent working from home as needed.
Responsibilities
- Overseeing testing, commissioning, and handover of charging units
- Performing random quality audits to maintain consistency across installers and contractors
- Monitoring the use of correct tools, protective devices (RCDs, MCBs, RCBOs), surge protection and general PPE
- Ensure installers are competent with single-phase
- Ensure installations are carried out to a professional standard, with tidy workmanship
- Confirm proper user demonstrations and documentation are provided to customers
- Handle escalations where installation quality is questioned
- Promote awareness of updates in electrical regulations and industry standards
- Support with technical questions raised from field team
- Identify and act on process and procedures improvements, whilst on-site
- Work with the H&S department to improve site safety and standards
- Manage and check calibration of safety test equipment
- Aid with the Certificate completion deadlines
Qualifications
- NVQ Level 3 in Electrical Installation or C&G Level 3 in Electrical Installation (2391) (or equivalent)
- Environmentally conscious, with a passion for sustainability
- Full UK driving license
- High level of knowledge around site health and safety
- Proven experience of coaching others
- Experience of completing end-to-end EV charger installations (preferred, not essential)
- C&G Inspection and Testing (preferred, not essential)
Perks
- Flexible hybrid working model
- Company EV
- Free Pod Point
- Family & friends discount scheme
- 25 days holiday (plus Bank Holidays)
- Very generous parental and family leave
- Pension scheme with a 4.5% matched contribution
- Eyecare scheme
- Life insurance covering up to 4x your annual salary
- Virtual GP provided by HealthHero
- Employee Assistance Program
- Free Mortgage Advice
- Discounted Gym Memberships
- Cycle2Work Scheme
Important Information
You must have the legal right to work in the UK. We celebrate diversity and encourage applications from all backgrounds. Your privacy is important to us; all information shared will be handled according to our Candidate Privacy Notice.
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Field Quality Assurance Assessor employer: Pod Point, Ltd.
Contact Detail:
Pod Point, Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Quality Assurance Assessor
✨Tip Number 1
Get to know the company inside out! Research Pod's mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to quality assurance and electrical installations. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Field Quality Assurance Assessor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Quality Assurance Assessor role. Highlight relevant experience, especially in electrical installations and quality assurance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about sustainability and how your background makes you a great fit for our team. Keep it concise but impactful – we love a good story!
Showcase Your Qualifications: Don’t forget to mention your NVQ Level 3 or equivalent qualifications. If you have any additional certifications like C&G Inspection and Testing, make sure they’re front and centre. We value expertise and want to see yours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team at Pod!
How to prepare for a job interview at Pod Point, Ltd.
✨Know Your Stuff
Make sure you brush up on your knowledge of electrical installations and the latest industry standards. Familiarise yourself with the tools and safety equipment mentioned in the job description, as well as any relevant regulations. This will show that you're not just interested in the role but also committed to maintaining high-quality standards.
✨Showcase Your Experience
Prepare to discuss your previous experience in quality assurance or electrical installations. Think of specific examples where you've ensured compliance or improved processes. This will help demonstrate your capability to handle the responsibilities of the role effectively.
✨Ask Smart Questions
During the interview, don’t hesitate to ask questions about the company’s approach to quality assurance and how they support their installation partners. This shows your genuine interest in the role and helps you understand if the company culture aligns with your values.
✨Be Ready for Scenarios
Expect to be presented with hypothetical scenarios related to quality audits or installation issues. Prepare to explain how you would handle these situations, focusing on your problem-solving skills and ability to maintain high standards under pressure.