At a Glance
- Tasks: Manage rent and service charge accounts, prepare budgets, and resolve customer queries.
- Company: Join Codi, a compassionate and progressive company with a supportive team.
- Benefits: Enjoy a competitive salary, flexible working hours, and a great benefits package.
- Other info: Embrace our values of fairness, respect, and inclusion while growing your career.
- Why this job: Perfect for data lovers who want to make a positive impact in a modern work environment.
- Qualifications: Strong IT skills, attention to detail, and knowledge of landlord-tenant legislation required.
The predicted salary is between 33192 - 33192 £ per year.
This is a permanent, full-time role (37 hours per week) that offers a healthy balance between home and office working, along with the option of a 9-day fortnight. The role is agile and flexible, although some travel will be needed from time to time, so a full, valid UK driving licence is required.
You’ll be part of a supportive team of six, reporting to the Rent and Service Charge Manager. In this role, you’ll take ownership of a portfolio of rent and service charge accounts. You’ll prepare budgets and statements, analyse costs, and provide clear, accurate information to customers and colleagues. You’ll also manage a variety of queries, working collaboratively across the organisation to resolve issues and improve services. This is a great opportunity for someone who enjoys working with data, solving problems, and delivering a positive customer experience in a flexible, modern working environment.
Skills and Experience Needed
- Strong IT skills and excellent attention to detail.
- Ability to manage workload effectively and meet deadlines in a fast-paced environment.
- Confident communication and presentation skills.
- Proactive and flexible approach.
- Ability to build and maintain positive working relationships.
- A good understanding of landlord and tenant legislation relating to service charges is essential.
- Full driving licence.
Perks, Benefits and a glimpse into our Codi world
We offer a healthy work–life balance with Monday to Friday working, plus the option of compressed hours on a 9‑day fortnight, giving you extra time back for you. This is a full‑time, permanent role (37 hours per week) with a competitive salary of £33,192, along with a great package designed to support you at work and beyond. From wellbeing support to rewards and recognition, we offer plenty of benefits that make working at Codi more than just a job.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 19th June 2026 so don’t delay in applying.
Service Charge Advisor in Swansea employer: pobl.
Codi is an exceptional employer that prioritises a healthy work-life balance, offering flexible working arrangements including a 9-day fortnight. With a supportive team culture and a commitment to employee growth, Codi provides a range of benefits designed to enhance your professional and personal life, all while fostering an inclusive environment guided by values of compassion, authenticity, and progressiveness.
StudySmarter Expert Advice🤫
We think this is how you could land Service Charge Advisor in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Service Charge Advisor role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions related to service charges and customer experience. We recommend doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Show off your skills! Bring along examples of your work, like budgets or reports you've prepared. This will help you demonstrate your attention to detail and problem-solving abilities during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info about our perks and benefits that make working with us a fantastic opportunity.
We think you need these skills to ace Service Charge Advisor in Swansea
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match the Service Charge Advisor role. We want to see your experience with budgets, data analysis, and customer service shine through!
Show Off Your IT Skills:Since strong IT skills are a must, don’t forget to mention any relevant software or tools you’re familiar with. We love seeing candidates who can confidently handle tech in a fast-paced environment!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key points stand out and are easy to read.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our supportive team at Codi!
How to prepare for a job interview at pobl.
✨Know Your Numbers
As a Service Charge Advisor, you'll be dealing with budgets and statements. Brush up on your financial skills and be ready to discuss how you've managed similar tasks in the past. Bring examples of how you’ve analysed costs or resolved financial queries.
✨Understand the Legislation
Make sure you're familiar with landlord and tenant legislation related to service charges. This knowledge will not only help you answer questions confidently but also show that you're serious about the role and understand its complexities.
✨Show Off Your IT Skills
Since strong IT skills are essential for this role, be prepared to discuss the software and tools you’ve used in previous jobs. If you have experience with data analysis or budgeting software, mention it! It’ll demonstrate your ability to handle the technical aspects of the job.
✨Communicate Clearly
You'll need to present information clearly and build positive relationships. Practice explaining complex ideas simply and think of examples where you've successfully communicated with customers or colleagues. This will highlight your proactive and flexible approach.
