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- Tasks: Lead strategic direction and drive revenue growth in medical communications.
- Company: Join a dynamic digital healthcare communications agency in London.
- Benefits: Hybrid work model with opportunities for professional growth.
- Other info: Inspire and mentor teams while delivering high-quality results.
- Why this job: Make a real impact by partnering with senior pharmaceutical stakeholders.
- Qualifications: Proven experience in pharmaceutical marketing and client relationship management.
The predicted salary is between 70000 - 90000 £ per year.
pobl. is a talent consultancy specialising in medical communications, healthcare advertising and market access. We work with international clients on a range of hiring needs, from entry-level to executive appointments. We’re hiring for a Client Services Director to join a London-based digital healthcare communications agency team. This is a high-level leadership role designed for a strategic partner who can drive significant revenue growth while acting as a trusted consultant to senior pharmaceutical stakeholders. This is a hybrid role, with regular trips to an office space in Central London.
What you'll be doing
- Strategic Partnership: You will lead the strategic direction across allocated accounts, translating complex brand and business priorities into effective tactical activations that deliver measurable value.
- Commercial Leadership: You will take full accountability for account performance and forecasting, identifying organic growth opportunities and leading proactive proposals or competitive pitches.
- Team Inspiration: You will lead and mentor cross-functional agency teams, setting clear priorities and quality standards to ensure all deliverables are high-quality, compliant, and aligned with client goals.
The experience you'll need
- Senior Agency Expertise: An in-depth understanding of pharmaceutical marketing and the commercial landscape within a medical communications agency setting, with a proven ability to manage senior-level client relationships. You will currently be working as a Client Services Director, or similar.
- Strategic Problem Solving: The ability to think critically and solve complex problems, turning high-level strategy into actionable, high-quality plans.
- Collaborative Leadership: Strong communication skills with the ability to motivate cross-functional teams and interact confidently with senior External Experts and KOLs.
Please apply via the job advert for immediate consideration with your CV. We'd be delighted to hear from you. Your career in #MedComms? It's a pobl. thing.
Client Services Director - Medical Communications employer: pobl.
Contact Detail:
pobl. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director - Medical Communications
✨Tip Number 1
Network like a pro! Get out there and connect with people in the medical communications field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with hiring managers or during interviews, make sure to highlight your senior agency experience and strategic problem-solving skills. Share specific examples of how you've driven revenue growth and inspired teams in your previous roles.
✨Tip Number 3
Prepare for those interviews! Research the company and its clients thoroughly. Understand their brand priorities and think about how you can translate that into effective tactical activations. This will show them you're not just another candidate, but a strategic partner ready to make an impact.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure to submit your application via the job advert. It’s the best way to ensure your CV gets the attention it deserves, and we’re excited to see how you can contribute to our team!
We think you need these skills to ace Client Services Director - Medical Communications
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services Director. Highlight your experience in pharmaceutical marketing and any leadership roles you've held. We want to see how you can drive revenue growth and manage client relationships!
Showcase Your Strategic Thinking: In your application, demonstrate your ability to translate complex strategies into actionable plans. Use examples from your past experiences where you've successfully led teams or projects that align with the job description.
Be Authentic: Let your personality shine through in your written application. We’re looking for someone who can inspire and motivate teams, so don’t be afraid to show us your collaborative spirit and communication skills!
Apply Through Our Website: For the best chance of getting noticed, make sure to apply via our website. It’s the quickest way for us to receive your application and get you in the running for this exciting opportunity!
How to prepare for a job interview at pobl.
✨Know Your Stuff
Make sure you have a solid understanding of the pharmaceutical marketing landscape and the specific challenges faced by medical communications agencies. Brush up on recent trends and case studies that showcase your expertise, as this will help you speak confidently about how you can drive revenue growth.
✨Showcase Your Strategic Thinking
Prepare to discuss how you've translated complex brand priorities into actionable plans in your previous roles. Think of specific examples where your strategic problem-solving skills made a significant impact, and be ready to share these during the interview.
✨Demonstrate Leadership Skills
As a Client Services Director, you'll need to inspire and lead teams. Be prepared to talk about your leadership style and how you've successfully motivated cross-functional teams in the past. Highlight any mentoring experiences and how they contributed to team success.
✨Engage with Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the company and the role. Ask about their approach to client relationships or how they measure success in their campaigns. This not only demonstrates your enthusiasm but also helps you gauge if the company is the right fit for you.