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- Tasks: Lead strategic direction and drive revenue growth for pharmaceutical accounts.
- Company: Join a dynamic digital healthcare communications agency in London.
- Benefits: Hybrid work model with opportunities for professional growth and mentorship.
- Other info: Inspire and mentor teams to deliver high-quality, compliant results.
- Why this job: Make a real impact in the medical communications field while collaborating with top industry experts.
- Qualifications: Proven experience in pharmaceutical marketing and senior client relationship management.
The predicted salary is between 70000 - 90000 £ per year.
pobl. is a talent consultancy specialising in medical communications, healthcare advertising and market access. We work with international clients on a range of hiring needs, from entry-level to executive appointments. We’re hiring for a Client Services Director to join a London-based digital healthcare communications agency team. This is a high-level leadership role designed for a strategic partner who can drive significant revenue growth while acting as a trusted consultant to senior pharmaceutical stakeholders. This is a hybrid role, with regular trips to an office space in Central London.
What you'll be doing
- Strategic Partnership: You will lead the strategic direction across allocated accounts, translating complex brand and business priorities into effective tactical activations that deliver measurable value.
- Commercial Leadership: You will take full accountability for account performance and forecasting, identifying organic growth opportunities and leading proactive proposals or competitive pitches.
- Team Inspiration: You will lead and mentor cross-functional agency teams, setting clear priorities and quality standards to ensure all deliverables are high-quality, compliant, and aligned with client goals.
The experience you'll need
- Senior Agency Expertise: An in-depth understanding of pharmaceutical marketing and the commercial landscape within a medical communications agency setting, with a proven ability to manage senior-level client relationships. You will currently be working as a Client Services Director, or similar.
- Strategic Problem Solving: The ability to think critically and solve complex problems, turning high-level strategy into actionable, high-quality plans.
- Collaborative Leadership: Strong communication skills with the ability to motivate cross-functional teams and interact confidently with senior External Experts and KOLs.
Please apply via the job advert for immediate consideration with your CV. We'd be delighted to hear from you. Your career in #MedComms? It's a pobl. thing.
Client Services Director employer: pobl.
Contact Detail:
pobl. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical communications field and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its clients. Understand their values and recent projects, so you can show how your experience aligns with their goals. This will help you stand out as a strategic partner they can trust.
✨Tip Number 3
Practice your pitch! Be ready to discuss how you've driven revenue growth in previous roles. Use specific examples that highlight your leadership skills and ability to inspire teams, as this is key for a Client Services Director.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Client Services Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Client Services Director. Highlight your experience in pharmaceutical marketing and any leadership roles you've held. We want to see how you can drive revenue growth and manage client relationships!
Showcase Your Strategic Thinking: In your application, demonstrate your ability to translate complex strategies into actionable plans. Use examples from your past experiences where you've successfully led teams or projects that align with the job description.
Be Authentic: Let your personality shine through! We’re looking for someone who can inspire and lead teams, so don’t be afraid to show us your collaborative spirit and communication skills in your written application.
Apply Through Our Website: For the best chance of getting noticed, make sure to apply via our website. It’s the quickest way for us to see your application and get you on our radar for this exciting opportunity!
How to prepare for a job interview at pobl.
✨Know Your Stuff
Make sure you have a solid understanding of the pharmaceutical marketing landscape and the specific challenges faced by medical communications agencies. Brush up on recent trends and case studies that showcase your expertise, as this will help you demonstrate your strategic thinking during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams and inspired cross-functional collaboration in previous roles. Be ready to discuss how you set priorities and maintain quality standards, as this will highlight your ability to mentor and guide others effectively.
✨Be a Problem Solver
Think of specific instances where you've tackled complex problems or turned high-level strategies into actionable plans. This will show your potential employer that you can think critically and deliver results, which is crucial for a Client Services Director.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about the company's goals and challenges, especially regarding their client relationships. This not only shows your interest but also positions you as a strategic partner who is ready to contribute to their success.