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- Tasks: Support vulnerable individuals in achieving independence and improving their lives.
- Company: Join Pobl Group, a compassionate organisation dedicated to making a difference.
- Benefits: Competitive pay, flexible hours, generous holiday, and health benefits.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Empathy, communication skills, and a passion for helping others.
- Other info: Dynamic role with opportunities for personal growth and career advancement.
The predicted salary is between 19890 - 19890 £ per year.
At Pobl Group, this role is best known as Scheme Support Officer. We are recruiting a part-time (30hrs), permanent, waking nights Scheme Support Officer to join our accommodation-based support service in Tredegar, Blaenau Gwent.
Ty Parc supports a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties.
What is great about this opportunity?
Our team delivers support to vulnerable individuals and helps them to develop the key skills needed to prevent homelessness, improve financial capability, promote re-settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.
Your duties will include:
- Connecting with our 22 clients and their families.
- Considerate responses to incidents with the support of an on-call Manager.
- Capturing conversations and updating records.
- Providing our clients with a positive environment to live.
- Completing reasonable requests from the scheme’s Manager and Lead Project Workers.
- Liaising with emergency services and the duty team
- Perform cleaning tasks and ensure efficient room turnovers to maintain a high standard of service.
What are the pay and benefits?
The salary based on 30hrs is £19,890.00 / £12.75ph
- 30hrs, Permanent
- Shift pattern: primarily waking nights, with some flexibility needed for occasional day shift coverage
- 4 week rolling rota
- Opportunity to work additional hours/overtime
- 26 days holiday, pro rata entitlement plus Bank holidays
- Pension scheme
- Sick Pay
- Enhanced DBS, which we will pay for.
- Colleague Referral Scheme (£250 per referral)
- Time for Talking – a free counselling service
- Health Cash Plan
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying.
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Waking Nights Support Worker (Homelessness) employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waking Nights Support Worker (Homelessness)
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pobl Group's values and principles like FREDIE. This will help you connect with the team and show that you're a great fit for their mission.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to supporting vulnerable individuals. We want you to feel confident in sharing your experiences and how they align with the role of Scheme Support Officer.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewers! Asking about the team dynamics or how they measure success in supporting clients can show your genuine interest in the role and the people you'll be working with.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Pobl Group team.
We think you need these skills to ace Waking Nights Support Worker (Homelessness)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Support Officer. We want to see how you can connect with our clients and support their journey towards independence.
Showcase Your Empathy: In your written application, emphasise your understanding of the challenges faced by individuals experiencing homelessness. We value empathy and compassion, so share any relevant experiences that demonstrate your ability to connect with vulnerable people.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pobl Group
✨Know the Role Inside Out
Make sure you understand what a Scheme Support Officer does at Pobl Group. Familiarise yourself with their mission to support individuals experiencing homelessness and the specific duties you'll be handling, like connecting with clients and updating records. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've supported vulnerable individuals or dealt with challenging situations. Highlight how you approached these scenarios with compassion and understanding, as this will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during your interview. Think about how you would respond to incidents involving clients, liaising with emergency services, or maintaining a positive living environment. Practising these responses will help you articulate your thought process clearly when it matters most.
✨Emphasise Teamwork and Communication
Since you'll be working closely with a team and various stakeholders, it's important to demonstrate your teamwork and communication skills. Share examples of how you've collaborated effectively in previous roles, and be ready to discuss how you would engage with colleagues and clients alike to foster a supportive atmosphere.
