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- Tasks: Support vulnerable individuals to achieve independence and improve their lives.
- Company: Pobl Group, a caring organisation focused on community support.
- Benefits: Competitive pay, flexible hours, holiday entitlement, and professional development opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Experience in support work or a passion for helping others.
- Other info: Join a diverse team committed to fairness and inclusion.
The predicted salary is between 19890 - 19890 £ per year.
At Pobl Group, we are recruiting a part-time (30hrs), permanent, waking nights Scheme Support Officer to join our accommodation-based support service in Tredegar, Blaenau Gwent. Ty Parc supports a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties.
What is great about this opportunity? Our team delivers support to vulnerable individuals and helps them to develop the key skills needed to prevent homelessness, improve financial capability, promote re-settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.
Your duties will include:
- Connecting with our 22 clients and their families.
- Considerate responses to incidents with the support of an on-call Manager.
- Capturing conversations and updating records.
- Providing our clients with a positive environment to live.
- Completing reasonable requests from the scheme’s Manager and Lead Project Workers.
- Liaising with emergency services and the duty team.
- Performing cleaning tasks and ensuring efficient room turnovers to maintain a high standard of service.
What are the pay and benefits?
- The salary based on 30hrs is £19,890.00 / £12.75ph.
- Permanent Shift pattern: primarily waking nights, with some flexibility needed for occasional day shift coverage.
- 4 week rolling rota.
- Opportunity to work additional hours/overtime.
- Enhanced DBS check, which we pay for.
- 26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 years’ service or cash equivalent of 1 days’ annual leave.
- Pension scheme.
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Bespoke learning pathway with the support from an experienced Learning and Development team.
- Internal Progression.
- Wellbeing and psychological support.
- Time for Talk service.
- Colleague Discount platform.
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- 45p per mile.
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talentpoblgroup.co.uk or 0300 3735262.
What do you need to do now? If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying. If you’re shortlisted, you’ll book an interview slot and take a short online values assessment (under 10 minutes) before your in-person interview. It helps us learn more about you and what drives you. Our colleagues make our services exceptional, and we’re looking for people who’ll feel at home with us.
Tenancy Support Worker (Waking Nights) in Tredegar employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker (Waking Nights) in Tredegar
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pobl Group's values and principles like FREDIE. This will help you connect with the team and show that you're a great fit for their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experiences align with supporting vulnerable individuals and empowering them to lead independent lives.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've made a difference in someone's life or handled challenging situations. This will demonstrate your skills and commitment to the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds!
We think you need these skills to ace Tenancy Support Worker (Waking Nights) in Tredegar
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Support Officer. We want to see how you can connect with our clients and support their needs!
Show Your Passion: Let your enthusiasm for helping vulnerable individuals shine through in your application. We’re looking for people who genuinely care about making a difference, so don’t hold back on sharing your motivation!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out!
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Familiarise yourself with Pobl Group's mission and values, especially FREDIE principles. Understanding how these values apply to the role of a Tenancy Support Worker will help you connect your personal experiences to the job.
✨Show Empathy
As a Scheme Support Officer, you'll be working with vulnerable individuals. Prepare examples from your past where you've demonstrated empathy and support. This will show that you can connect with clients and understand their needs.
✨Be Ready for Scenarios
Think about potential situations you might face on the job, like handling incidents or liaising with emergency services. Practise how you would respond to these scenarios, as this will demonstrate your problem-solving skills during the interview.
✨Ask Thoughtful Questions
Prepare some questions about the role and the team dynamics. Asking about the support structure for staff or how success is measured in the role shows your genuine interest and helps you assess if it's the right fit for you.
