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- Tasks: Support individuals with complex needs during waking nights and help them achieve their potential.
- Company: Join Pobl Group, a compassionate employer dedicated to making a difference.
- Benefits: Enjoy 26 days holiday, pension scheme, and health cash plan.
- Why this job: Make a real impact in people's lives while developing your skills.
- Qualifications: Knowledge of housing support, strong organisational skills, and good listening abilities.
- Other info: Flexible part-time role with opportunities for training and progression.
The predicted salary is between 20000 - 30000 £ per year.
Scheme Support Officer – Waking Night – Pobl Group
At Pobl Group we look for compassionate and dedicated individuals to join our Kerrigan Project as a part‑time Waking Night Scheme Support Officer. This permanent role works 20 hours a week, 2 nights per week, across 9 people with complex needs in Bridgend.
Responsibilities
- You will work with people to truly make a difference in their life.
- Use skills and talents to engage with patients and support them to achieve their potential.
- Develop networking skills by working in partnership with external agencies.
- Perform Health and Safety checks and additional duties as required.
- Act as the point of contact for clients, offering advice, support and a listening ear at the end of the day.
- Equip clients with knowledge and tools needed for independent living, tackling complex behaviours such as alcohol misuse, mental health issues, substance misuse, anti‑social behaviour and offending.
Qualifications
- Knowledge of housing‑related support and benefit systems.
- Strong organisational, IT and record keeping skills.
- Ability to work as part of a team and independently.
- Experience dealing with difficult situations and good listening skills.
- Full driver’s licence and access to a vehicle is desirable.
Benefits
- 26 days holiday, pro‑rata entitlement plus Bank holidays.
- Pension scheme.
- Sick pay.
- Mileage reimbursed at 45p per mile.
- Enhanced DBS cover.
- Colleague referral scheme (£250 per referral).
- Free counselling service (Time for Talking).
- Health Cash Plan.
- Savings scheme.
- Long service awards.
- Electric Vehicle lease schemes.
- Cycle‑to‑work scheme.
- Eyecare plan.
- Give‑as‑You‑Earn charity donation scheme.
- Training and progression opportunities.
- Colleague discount platform (effective 1 Nov).
- Blue Light Card eligibility – discounts at 15,000 brands.
About Pobl Group
Pobl Group is a proud employer of over 2,300 colleagues across Wales, delivering diverse services in care, support and housing. We aim to become the very best at what we do and are guided by our FREDIE principles – Fairness, Respect, Equality, Diversity, Inclusion, Engagement – ensuring equal opportunity for all.
How to Apply
Submit an up‑to‑date CV and contact details to support.talent@poblgroup.co.uk. Interviews are scheduled on Thursday, 13th November. We review applications regularly and may progress quickly, so apply now to start your Pobl journey.
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Tenancy Support Worker (Waking Nights) employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker (Waking Nights)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that perfect role.
✨Tip Number 2
Prepare for those interviews! Research the company and the role thoroughly. We want to show them that we’re not just interested, but genuinely excited about making a difference in people's lives.
✨Tip Number 3
Practice makes perfect! Grab a friend or family member and do some mock interviews. This will help us feel more confident and ready to tackle any tricky questions that come our way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Tenancy Support Worker (Waking Nights)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Tenancy Support Worker role. Highlight any relevant experience you have in supporting individuals with complex needs, as this will show us you're a great fit for the team.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about working with people and how your values align with our FREDIE principles. Keep it personal and engaging to grab our attention.
Showcase Your Skills: Don’t forget to mention your organisational and IT skills in your application. We want to see how you can keep records and manage tasks effectively, so give us examples of how you've done this in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Make sure you brush up on your knowledge of housing-related support and benefit systems. Familiarise yourself with the challenges faced by individuals with complex needs, as this will show your understanding and commitment to the role.
✨Showcase Your Compassion
During the interview, share examples of how you've made a difference in someone's life. Highlight your listening skills and ability to engage with clients, as these are crucial for a Tenancy Support Worker.
✨Demonstrate Team Spirit
Be prepared to discuss your experience working both independently and as part of a team. Pobl Group values collaboration, so share instances where you've successfully partnered with others or external agencies to achieve positive outcomes.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the Kerrigan Project. This not only shows your interest but also helps you gauge if the position aligns with your values and career goals.
