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- Tasks: Support vulnerable individuals experiencing homelessness and help them manage their tenancies.
- Company: Join Pobl Group, a supportive organisation making a real difference in people's lives.
- Benefits: Competitive salary, 26 days holiday, pension scheme, and bespoke learning opportunities.
- Why this job: Make a positive impact while developing valuable skills in a rewarding environment.
- Qualifications: Knowledge of housing support, good organisational skills, and a full driver's licence.
- Other info: Dynamic role with opportunities for internal progression and wellbeing support.
The predicted salary is between 22000 - 30000 £ per year.
At Pobl Group, this role is best known as Project Worker. Our Supported Housing accommodation team in Caerphilly are looking for a full-time Project Worker to join their team. The service provides support & accommodation to vulnerable people experiencing homelessness and requiring extra support.
What is great about this role?
Tŷ Croeso is a 10-bed supported living accommodation that provides support to people who are experiencing homelessness aged 18 and over. This is mainly a Lone Working role but also a very rewarding one. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and may have complex needs, suffering with their mental health as well as low level substance and alcohol issues. Supporting people to make positive, informed choices to move forwards in their lives to enable them to manage their tenancies and so preventing further homelessness. Every day is different, you’ll be learning new skills and have opportunity to work with a variety of agencies for the benefit of our clients. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment.
Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.
Your day will consist of:
- As a Project Worker you will lead each shift by managing the scheme and overseeing the Scheme Support Officers.
- Engaging and interacting with our service users.
- Writing and following a support plan with the individual you are supporting.
- Delivering workshops relating to tenancy management and health and wellbeing.
- Liaising with external agencies.
- Addressing any additional needs the people we support might have.
Our motivation is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol misuse, mental health, substance misuse and offending behaviour. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
Who we are looking for:
- Have knowledge of housing related support and benefit systems.
- Have good organisation, IT and record keeping skills.
- Can work part of a team and on an individual basis.
- Deal with difficult situations.
- Have good listening skills.
It is essential for the successful candidate to have a full drivers licence & access to a vehicle.
Pobl Benefits:
- Permanent, Full-Time, 37 hours.
- Competitive salary of £26,072.00.
- The service is covered 24/7, therefore you will be required to work days, evenings & weekends.
- Enhanced DBS which we pay for.
- 26 days (pro rata) holiday entitlement plus Bank holidays.
- Pension scheme.
- Sick Pay.
- Bespoke learning pathway with the support from an experienced Learning and Development team.
- Internal Progression.
- Wellbeing and psychological support.
- Time for Talk service.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
Application
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262.
What do you need to do now? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
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Tenancy Support Worker employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pobl Group's values and mission. This will help you connect with the interviewers and show that you're genuinely interested in being a part of their team.
✨Tip Number 2
Practice your responses to common interview questions. Think about how your experiences relate to the role of a Project Worker. Use examples that highlight your skills in supporting vulnerable people and managing complex situations.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you understand if the role is right for you. Ask about the team dynamics or how they support their staff in challenging situations.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a great way to reiterate your interest in the position and leave a positive impression. Plus, it shows that you’re proactive and considerate!
We think you need these skills to ace Tenancy Support Worker
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! Share why you want to be a Project Worker and how you connect with our mission to support vulnerable people. A personal touch can really make your application stand out.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills. We want to see how your background aligns with the needs of our service users and the values we uphold at Pobl Group.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and structure your thoughts logically. This helps us understand your qualifications and makes it easier for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Make sure you brush up on housing-related support and benefit systems. Familiarise yourself with the challenges faced by vulnerable individuals, especially those dealing with mental health and substance misuse issues. This knowledge will help you demonstrate your understanding of the role and how you can make a difference.
✨Showcase Your Empathy
During the interview, be prepared to discuss how you would engage with diverse clients. Share examples from your past experiences where you've successfully supported individuals in difficult situations. Highlight your listening skills and adaptability, as these are crucial for building trust with service users.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios you might face as a Project Worker. Think about how you would handle complex behaviours or crises. Practising your responses can help you feel more confident and show that you're ready for the challenges of the role.
✨Emphasise Teamwork and Independence
This role involves both lone working and teamwork, so be ready to discuss how you balance these aspects. Share examples of how you've worked effectively in a team while also being self-sufficient. This will show that you can thrive in the dynamic environment at Pobl Group.
