Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with diverse individuals, deliver workshops, and ensure a safe environment.
- Company: Join Pobl Group, a supportive organisation focused on fairness and inclusion.
- Benefits: Enjoy 26 days holiday, pension scheme, and health cash plan.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: Experience in support work and adaptability to diverse needs.
- Other info: Opportunities for training, progression, and additional hours available.
The predicted salary is between 20000 - 30000 £ per year.
Scheme Support Officer – Supported Accommodation
At Pobl Group this role is best known as a Scheme Support Officer. We have an exciting opportunity for a dedicated Scheme Support Officer to join our Supported Accommodation team in Newport on a Full-time (37 hrs) permanent basis.
Job Specifics
- Full-time – 37 hours
- Permanent Contract
- Salary is £24,531.00 per FTE plus £62.64 sleep‑in allowance
- 24‑hour service includes days, evenings, sleep‑ins and weekend availability
What is great about the role?
You will be working with a diverse group of people aged 18+ from varying backgrounds who are experiencing trauma and have complex needs. Every day is different, you’ll be learning new skills and have the opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment.
Your day will consist of
- Engaging and interacting with the people we support
- Delivering workshops relating to diversionary activities around individuals who have co‑occurring needs and health and wellbeing
- Ensuring the building is secure including health & safety checks and maintaining an awareness of who is in the building
- Dealing with challenging behaviours in a challenging and demanding environment
- Addressing any additional needs the people we support might have
Our aim
We equip individuals with the knowledge and tools they need to live independently. This is a challenging role and you will be faced with complex behaviours and needs, including alcohol use, mental health, substance use and anti‑social and offending behaviour. You will work with a range of different personalities and behaviours so you will need to adapt your approach to engage with a diverse cliental.
Part of your role will also include sleep‑in shifts at the scheme, where you will be provided with a secluded area that includes a bedroom, bathroom and kitchen facilities.
Pobl Benefits
- 26 days holiday pro rata plus bank holidays
- Pension scheme
- Sick pay rising with length of service up to 6 months full pay after 4 years (from 1st November)
- Opportunity to work additional hours/overtime
- Mileage paid at 45p per mile
- Basic DBS – we will pay for it
- Colleague Referral Scheme (£250 per referral)
- Time for Talking – free counselling service
- Health Cash Plan
- Savings scheme with competitive interest rate
- Long Service Awards
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Training and progression opportunities
- Colleague Discount platform (from 1st November)
- Blue Light Card Eligibility giving discounts at 15,000 brands
FREDIE
At Pobl Group we are guided by the principles we call FREDIE: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. Whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
Support
If you would like any support with your application or to discuss any adjustments you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262.
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
#J-18808-Ljbffr
Tenancy Support Worker employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pobl Group's values and mission. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experiences align with the role of a Scheme Support Officer, especially dealing with diverse needs and challenging behaviours.
✨Tip Number 3
Be ready to share real-life examples! Think of situations where you've successfully engaged with people from different backgrounds or handled complex needs. This will demonstrate your ability to adapt and connect with the individuals you'll be supporting.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Tenancy Support Worker
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Scheme Support Officer. We want to see how you can engage with diverse individuals and handle complex needs.
Show Your Passion: Let your enthusiasm shine through! Share why you're excited about working in supported accommodation and how you can contribute to creating a Psychologically Informed Environment for those we support.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and skills, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Make sure you understand the role of a Scheme Support Officer inside out. Familiarise yourself with the specific challenges faced by individuals in supported accommodation, such as mental health issues and substance use. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
In this role, you'll be working with people from diverse backgrounds who may have experienced trauma. Be prepared to share examples of how you've successfully engaged with individuals in challenging situations. Highlight your ability to adapt your approach to meet different needs and personalities.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to the job. Think about how you would handle challenging behaviours or support someone with complex needs. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the organisation aligns with your values and career goals.
