At a Glance
- Tasks: Support individuals in housing, manage caseloads, and promote financial stability.
- Company: Codi Group, Wales' largest provider of housing and support services.
- Benefits: Competitive salary, flexible working, generous holiday, and professional development opportunities.
- Other info: Join a compassionate team dedicated to uplifting communities and fostering inclusivity.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in case management and a passion for helping others.
The predicted salary is between 29000 - 38000 £ per year.
Codi Group is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. We look after almost 25,000 homes across Wales and are gearing up to build more than 4,500 new ones in the next five years. Every day, our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people’s everyday lives.
This agile role offers flexibility across home, office and community settings over 37 hours per week. As regular travel within our neighbourhoods is required, a full driving licence and access to a vehicle are essential. Reporting to the Advice and Support Manager, you’ll manage a community-based caseload with a range of needs, triage referrals, prioritise risk, and provide sensitive and trust building interventions that promote financial stability, wellbeing and flourishing tenancies. You will maximise customer income through your strong understanding of welfare benefits, grants and funding, while working closely with specialist colleagues and external partners when needed. You’ll collaborate with statutory and non-statutory agencies, contribute to multi-agency meetings, and play a key role in safeguarding across Homes and Communities. Alongside empowering customers to engage with their community and available services, you’ll also offer up-to-date advice to colleagues and attend cross departmental meetings as required with customers at the heart of everything you do.
To succeed in this role, you’ll bring significant experience of delivering case management within a housing context, with a strong understanding of the challenges customers may face in sustaining their tenancies. You’ll have a proven track record of providing flexible, people-centred support and working collaboratively as part of a team to deliver high-quality services. You will also demonstrate the ability to build effective professional relationships with a wide range of internal and external partners, including social workers, health practitioners and other support agencies.
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions: £34,406.00 (for part time roles include both full time equivalent and pro rata salary for reference). Pension Choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service. 3 x Life Cover linked to pension membership. Saving scheme with competitive interest rate. Give As You Earn scheme for tax efficient charity donations. From 1st April 2026 the option to be either weekly or monthly paid.
Time off and Flexibility: 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service. Flexible working opportunities dependent on role. Maternity & Adoption Leave: 20 weeks. Paternity Leave: 3 weeks.
Wellbeing: Sick Pay, rising with length of service up to 6 months full pay after 4 years. Eyecare: Up to £100 reimbursement towards eye tests and glasses. Free counselling, coaching, wellbeing team, and OH service to all colleagues. Annual Health Check. Health Cash Plan.
Getting Around: Mileage paid at 45p plus 5P per passenger per mile. Salary sacrifice Electric Vehicle Lease Scheme (subject to eligibility). Cycle to Work Scheme.
Personal Development: Continuous professional training and development. Leadership development programmes. Professional memberships needed for your role are reimbursed. Career coaching. Support with funding and time for qualifications.
Perks and Recognition: Long Service Awards. Blue Light Card Eligibility giving discounts at 15,000 brands. Colleague Discount platform.
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact talent@codigroup.co.uk or 0300 373 5262.
If you have the skills and experience required, please follow the prompts to apply now. Interviews are planned for 12th February 2026, so don’t delay in applying.
Housing Support Advisor - West in Swansea employer: Pobl Group
Codi Group is an exceptional employer, dedicated to uplifting communities and supporting individuals across Wales. With a strong focus on employee wellbeing, we offer generous benefits including flexible working arrangements, extensive professional development opportunities, and a supportive work culture rooted in compassion and authenticity. Join us in making a meaningful impact while enjoying a fulfilling career in a vibrant and collaborative environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Support Advisor - West in Swansea
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Pobl Group.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Pobl Group.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Pobl Group.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Pobl Group. Apply directly through us to stand out!
We think you need these skills to ace Housing Support Advisor - West in Swansea
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Pobl Group. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Support Advisor - West, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Pobl Group
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Pobl Group. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
