Support Worker

Support Worker

Caerphilly Full-Time 24531 - 24531 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals with disabilities in daily routines and activities they love.
  • Company: Join Pobl Group, a vibrant employer making a difference across Wales.
  • Benefits: Competitive pay, training opportunities, flexible shifts, and great perks.
  • Why this job: Make a real impact in people's lives while gaining valuable experience.
  • Qualifications: Experience with people or customers; full training provided.
  • Other info: Inclusive culture with ongoing support and career progression.

The predicted salary is between 24531 - 24531 £ per year.

Are you passionate about making a real difference in people’s lives? We’re looking for dedicated Support Workers to join our vibrant supported living services across Caerphilly Borough, including Blackwood, Ystrad Mynach, and Fleur De Llys. These are 24/7 services, so flexibility and reliability are key. You’ll be part of a rotating schedule that includes a combination of day shifts, evening shifts, weekends, and sleep-in or waking night shifts.

What We Offer

  • Competitive hourly rate of £12.75 – equivalent to £24,531 annually (FTE)
  • Day Shifts: 7:30am–3:00pm / 3:00pm–9:30pm / 10:30am–10:00pm / 11:00am–7:00pm
  • Sleep-In Shifts: + £62.64 per shift
  • Waking Night Shifts: 10pm–7am (+£12.15 + 20% per hour)

Who are Pobl Group?

Pobl Group is a proud employer of over 2,700 colleagues, delivering diverse services and making a difference in communities across Wales. Our Care team provides registered services throughout South Wales, supporting people to live positive, independent lives in their own homes.

Why Join Us?

  • Impactful Work – Support individuals with learning and physical disabilities to build skills, stay active in their communities, and live as independently as possible.
  • Comprehensive Training – No experience needed. We’ll provide full training and ongoing support so you can thrive.
  • Inclusive Culture – Be part of a team that lives our FREDIE values: fairness, respect, equality, diversity, inclusion, and engagement.

About the Role

Join us in providing person-centred support that truly makes a difference! You’ll help people with physical and mental health needs in their homes and communities, supporting daily routines like meal preparation, medication, and household tasks, while also helping them enjoy activities they love, whether it’s choir, arts & crafts, or pedal-powered adventures. You’ll encourage independence, nurture friendships, and support people to explore volunteer opportunities and new experiences.

Duties could include:

  • Providing personalised support tailored to individual needs.
  • Offering emotional support and positive encouragement.
  • Completing light household tasks and basic administrative duties.
  • Bringing fresh ideas and helping to improve ways of working.
  • Checking and digitally recording medication stocks and personal finances in line with policy.

What You’ll Need

  • Experience working with people or customers
  • Experience working as part of a team
  • Basic literacy, numeracy and IT skills
  • Flexibility – our services run 24/7 and shift patterns vary
  • A full UK manual driving licence to be able to drive the Motability cars
  • Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential. We provide full training and ongoing development to support your success in the role.

What We Offer (Benefits)

  • Training and progression opportunities – including QCF Level 3 training to qualify you as a Care Worker
  • 26 days (pro rata) holiday entitlement plus Bank holidays
  • Pension scheme
  • Sick Pay
  • Colleague Referral Scheme (£250 per referral)
  • Time for Talking – a free counselling service
  • Health Cash Plan
  • Savings Scheme
  • Cycle to work scheme
  • Eyecare plan
  • Give as You Earn charity donation scheme
  • Gym and shopping discounts

How to Apply

If you’re ready to be a Difference Maker, apply now with your CV and contact details. We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today! If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509457. Interviews will be held in one of our Blackwood services every Wednesday.

Support Worker employer: Pobl Group

Pobl Group is an exceptional employer dedicated to making a positive impact in the community, offering Support Workers a chance to truly change lives across Caerphilly Borough. With a strong focus on employee development through comprehensive training and progression opportunities, alongside a supportive and inclusive work culture that embodies our FREDIE values, we ensure that our team members feel valued and empowered. Enjoy competitive pay, flexible shift patterns, and a range of benefits including a health cash plan and gym discounts, all while working in a role that is both meaningful and rewarding.
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Contact Detail:

Pobl Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Support Worker

✨Tip Number 1

Get to know the company! Research Pobl Group and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to support work. Think about your experiences and how they relate to helping individuals with disabilities. We want you to shine!

✨Tip Number 3

Show your passion! During interviews, share specific examples of how you've made a difference in someone's life or how you’ve supported others. This will help you stand out as a dedicated candidate.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Pobl Group. Don’t miss out on this opportunity!

We think you need these skills to ace Support Worker

Person-Centred Support
Emotional Support
Flexibility
Teamwork
Basic Literacy Skills
Basic Numeracy Skills
IT Skills
Experience with Vulnerable Individuals
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Household Task Management
Medication Management

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for making a difference shine through! We want to see how much you care about supporting individuals and helping them live independently.

Tailor Your CV: Make sure your CV highlights any relevant experience, even if it’s not directly in care. We love seeing how your skills can transfer to the Support Worker role, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. This helps us get to know you better!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need right there.

How to prepare for a job interview at Pobl Group

✨Know Your Impact

Before the interview, think about how you can make a difference in people's lives as a Support Worker. Be ready to share specific examples of how you've positively impacted others, whether through previous work or personal experiences.

✨Flexibility is Key

Since the role involves various shifts, be prepared to discuss your availability and flexibility. Highlight any past experiences where you successfully adapted to changing schedules or worked in a 24/7 environment.

✨Emphasise Teamwork

Support Workers often work as part of a team, so be sure to showcase your ability to collaborate effectively. Share stories that demonstrate your teamwork skills and how you’ve contributed to a positive team dynamic in the past.

✨Showcase Your Empathy

This role requires a lot of emotional support for individuals with diverse needs. Prepare to discuss how you approach empathy and understanding in your interactions. Think of examples where you’ve provided emotional support or encouragement to someone in need.

Support Worker
Pobl Group
Location: Caerphilly

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