Support Worker

Overview

Are you passionate about making a real difference in people’s lives? We’re looking for dedicated Support Workers to join our vibrant supported living services across Caerphilly Borough, including Blackwood, Ystrad Mynach, and Fleur De Llys. These are 24/7 services, so flexibility and reliability are key. You’ll be part of a rotating schedule that includes a combination of day shifts, evening shifts, weekends, and sleep-in or waking night shifts.

What We Offer

• Competitive hourly rate of £12.75 – equivalent to £24,531 annually (FTE)
• Day Shifts: 7:30am–3:00pm / 3:00pm–9:30pm / 10:30am–10:00pm / 11:00am–7:00pm
• Sleep-In Shifts: + £62.64 per shift
• Waking Night Shifts: 10pm–7am (+£12.15 + 20% per hour)

Who are Pobl Group?

Pobl Group is a proud employer of over 2,700 colleagues, delivering diverse services and making a difference in communities across Wales. Our Care team provides registered services throughout South Wales, supporting people to live positive, independent lives in their own homes.

Why Join Us?

• Impactful Work – Support individuals with learning and physical disabilities to build skills, stay active in their communities, and live as independently as possible.
• Comprehensive Training – No experience needed. We’ll provide full training and ongoing support so you can thrive.
• Inclusive Culture – Be part of a team that lives our FREDIE values: fairness, respect, equality, diversity, inclusion, and engagement.

About the Role

Join us in providing person-centred support that truly makes a difference! You’ll help people with physical and mental health needs in their homes and communities, supporting daily routines like meal preparation, medication, and household tasks, while also helping them enjoy activities they love, whether it’s choir, arts & crafts, or pedal-powered adventures. You’ll encourage independence, nurture friendships, and support people to explore volunteer opportunities and new experiences.

Duties could include:

• Providing personalised support tailored to individual needs.
• Offering emotional support and positive encouragement.
• Completing light household tasks and basic administrative duties.
• Bringing fresh ideas and helping to improve ways of working.
• Checking and digitally recording medication stocks and personal finances in line with policy.

For full details of the role and skills required please see the Job Description (attached on our website – if viewing on Indeed, click apply to be redirected first).

What You’ll Need

• Experience working with people or customers
• Experience working as part of a team
• Basic literacy, numeracy and IT skills
• Flexibility – our services run 24/7 and shift patterns vary
• A full UK manual driving licence to be able to drive the Motability cars
• Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential. We provide full training and ongoing development to support your success in the role.

What We Offer (Benefits)

• Training and progression opportunities – including QCF Level 3 training to qualify you as a Care Worker
• 26 days (pro rata) holiday entitlement plus Bank holidays
• Pension scheme
• Sick Pay
• Colleague Referral Scheme (£250 per referral)
• Time for Talking – a free counselling service
• Health Cash Plan
• Savings Scheme
• Cycle to work scheme
• Eyecare plan
• Give as You Earn charity donation scheme
• Gym and shopping discounts

How to Apply

If you’re ready to be a Difference Maker, apply now with your CV and contact details. We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today!

If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509457.

Interviews will be held in one of our Blackwood services every Wednesday.