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- Tasks: Support individuals in achieving greater independence and a fulfilling life.
- Company: Join Pobl Group, a caring employer making a difference in communities across Wales.
- Benefits: Competitive pay, flexible hours, training opportunities, and various employee perks.
- Why this job: Make a real impact by helping others grow and thrive in their lives.
- Qualifications: Empathy, strong communication skills, and a genuine desire to help others.
- Other info: Full training provided; dynamic environment with opportunities for personal growth.
The predicted salary is between 24531 - 24531 £ per year.
Overview
Are you someone who is passionate about helping others and making a positive impact? We have a unique opportunity for caring, motivated individuals to join our team in our moving on service in Tanerdy, Carmarthen.
In this rewarding role, you’ll support individuals as they take important steps toward greater independence and a more fulfilling life.
- Daytime hours: Monday to Friday, 9:00 am – 5:00 pm
- Some evening work may be required, depending on the needs of those we support
- Flexible part-time opportunities
If you’re looking for the opportunity to work with people who are inspiring and full of potential, we’d love to hear from you.
Who are Pobl Group?
Pobl Group are a proud employer of over 2,300 colleagues providing diverse services and making a difference in communities throughout Wales. Our Care team provides registered care services throughout South Wales at dozens of locations and for a wide range of customers.
Pobl means ‘People’ and people really are at the heart of everything we do. We support some truly amazing people to live positive, independent lives in their own home and help get them where they want to be in life.
What is the role?
Ty Gwynfa is a unique and vibrant service comprising six self-contained flats with shared communal areas. We provide daytime support to adults with varying levels of independence, mental health needs, and learning disabilities.
Our aim is to empower individuals to develop and maintain essential life skills, enabling them to live with greater independence, confidence, and dignity.
What You’ll Be Doing:
You’ll play a key role in supporting individuals to grow and thrive. Your responsibilities will include:
- Encouraging engagement with local community services, wellbeing activities, and leisure opportunities
- Supporting access to education, training, or employment pathways at an appropriate pace
- Providing trauma-informed, emotionally intelligent support for individuals facing emotional distress
- Delivering sensitive suicide prevention support, contributing to a safe and recovery-focused environment
- Supporting with cooking, household routines, and developing independent living skills
- Assisting individuals in accessing the community and attending local groups or activities
- Offering companionship and meaningful conversations focused on wellbeing and personal growth
- Completing documentation and relevant paperwork to a high standard
- Helping individuals manage and budget finances
- Administering medication in line with guidelines
- Promoting fun, inclusion, and creativity through life-enhancing activities
- Collaborating with the team to bring fresh ideas and new ways of working
What skills and experience do you need?
Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential as we offer full training and ongoing development to help you succeed.
More importantly, we are looking for someone who demonstrates:
- A genuine desire to help others and make a positive impact
- Strong listening and communication skills
- Empathy, compassion, and a caring nature
- Flexibility with hours
- A commitment to respect, integrity, and dignity for our client groups
- A non-judgemental approach to providing care and support
For full details of the role and skills required please see the Job Description attached.
What are the pay and benefits?
- An hourly rate of £12.75 making the annual salary £24,531 (FTE)
- 26 days (pro rata) holiday entitlement plus Bank holidays
- Pension scheme
- Sick Pay (after qualifying period)
- Colleague Referral Scheme (£250 per referral)
- Time for Talking – a free counselling service
- Health Cash Plan
- Savings Scheme
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Gym and shopping discounts
- Training and progression opportunities – including QCF Level 3 training to qualify you as a Support Worker.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
What do you need to do now?
If you’re ready to be a Difference Maker, apply now with your CV and contact details.
We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance—start your journey with Pobl today!
If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact 0300 3735262 and quote the job number 509381
Interviews will be held on 24th September 2025
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Support Worker employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the company! Research Pobl Group and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission of making a positive impact.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Support Worker. Personal connections can really give you an edge!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to support work. Think about scenarios where you've demonstrated empathy, flexibility, and problem-solving skills. The more you practice, the more confident you'll feel!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining our team at Pobl Group. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping others shine through. Share personal experiences or motivations that drive you to support individuals in their journey towards independence.
Tailor Your CV: Make sure your CV is tailored to the Support Worker role. Highlight any relevant experience, skills, and qualities that align with what we’re looking for, like empathy and strong communication skills.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand who you are and what you can bring to our team without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Pobl Group
✨Know Your Why
Before the interview, take some time to reflect on why you want to be a Support Worker. Think about your passion for helping others and how it aligns with Pobl Group's mission. Being able to articulate this during the interview will show your genuine interest and commitment.
✨Showcase Relevant Experience
Even if you don't have direct experience, think about any past roles or volunteer work where you've supported others. Be ready to share specific examples that highlight your empathy, communication skills, and ability to work with vulnerable individuals.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as supporting someone in emotional distress or encouraging independence. Practise your responses to these scenarios, focusing on your problem-solving skills and compassionate approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how Pobl Group measures success in their support services. This shows your enthusiasm and helps you determine if it's the right fit for you.
