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For Companies At a Glance
- Tasks: Empower young people to gain independence through support and innovative activities.
- Company: Join Pobl Group, a supportive organisation dedicated to making a difference.
- Benefits: Part-time hours, competitive salary, 26 days holiday, and professional development opportunities.
- Why this job: Make a real impact in young people's lives while gaining valuable experience.
- Qualifications: Full driving licence, IT literacy, and resilience in challenging situations.
- Other info: Dynamic role with diverse personalities and backgrounds, offering personal growth.
The predicted salary is between 19500 - 27000 £ per year.
Summary
Are you looking for a role where you can make a positive difference to a young person’s life? We have an opportunity for a Scheme Support Officer to join our Supported Accommodation service in Rhondda Cynon Taff on a Part-time (24 hrs), permanent basis.
Overview
It is essential for the successful candidate to have a full driving licence and access to a vehicle.
Where does the role fit in? The Old Bakery is a supported accommodation service delivering housing-related support to young people experiencing homelessness. This is a rewarding role where you will have the opportunity to empower our young people to grow and develop towards becoming independent.
Our team provides support to up to 5 individuals between the ages of 16 and 21. Located in the Aberdare area, this is a role where you have the autonomy to come up with innovative ideas that get our young people out and about to have new experiences and learn new skills. No two days are the same, and it is especially rewarding when you see their development and help them move on into their own tenancy.
The role involves lone working and dealing with challenging behaviours, so resilience, confidence, and the ability to work independently are essential. Our young people tend to stay at the service long term due to their age and the need for extended support to gain the skills required to maintain a tenancy.
Day-to-Day Duties
As a Scheme Support Officer, you will work alongside the Project Workers providing the crucial support to our clients. It is also essential that the successful candidate is IT literate, as we use systems to record customers’ support plans and operate the service effectively.
Your Day Will Consist Of
- Engaging and interacting with the people we support
- Delivering workshops relating to tenancy management, health, wellbeing, sexual health, and any other subject depending on the needs of our young people
- Supporting our young people as directed by the Project Worker according to the support plan specifically tailored to each person
- Wellbeing checks
- Ensuring the building is secure, including health & safety checks and maintaining an awareness of who is in the building
- Encouraging our people to engage in the support we have on offer to them
- Coming up with new, innovative ideas and activities
- Dealing with challenging behaviours and responding to arising needs
- Addressing any additional needs the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is a challenging role, and you will be faced with complex behaviours and needs, including self-harming, alcohol misuse, mental health, substance misuse, anti-social behaviour, learning difficulties, and on some occasions, a lack of engagement.
You will work with a range of different personalities and behaviours and each person we support has come from a different background, with their own story to tell, so you will need to be able to adapt your approach to engage with a diverse cliental.
Pobl Benefits
- Contract type: Part-time (24hrs)
- Salary: £24,531.00 FTE
- Enhanced DBS check (paid for)
- Work Pattern: The scheme operates 24/7; mixture of days, evenings, waking nights and weekends
- Full driver’s licence and access to a vehicle
- 26 days holiday, pro rata entitlement plus Bank holidays
- Pension scheme
- Sick Pay
- Mileage paid at 45p per mile
- Colleague Referral Scheme (£250 per referral)
- Time for Talking – free counselling service
- Health Cash Plan
- Savings Scheme
- Training and progression opportunities
Interviews are scheduled to take place Week commencing 6th October 2025 at an alternative service. If you would like to visit this service beforehand to gain a better understanding, please contact Andrea Davies, Manager on 07796724077.
FREDIE
At Pobl Group we are guided by the FREDIE principles: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group, and we encourage you to apply now.
If you would like any support with your application or to discuss adjustments you may require to support your application process, please contact support.talent@poblgroup.co.uk or 0300 3735262.
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly, so please don’t delay in applying.
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Scheme Support Officer - Young People employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Support Officer - Young People
✨Tip Number 1
Get to know the organisation! Research Pobl Group and their FREDIE principles. Understanding their values will help you connect with the interviewers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your responses to common interview questions, especially those related to resilience and dealing with challenging behaviours. We want to hear how you've handled tough situations in the past!
✨Tip Number 3
Bring your creativity to the table! Think of innovative ideas or activities you could implement to engage young people. This role is all about empowering them, so show us your enthusiasm for making a positive impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re keen on quick interviews, so get your application in ASAP!
We think you need these skills to ace Scheme Support Officer - Young People
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for supporting young people shine through. We want to see how much you care about making a positive difference in their lives!
Tailor Your Experience: Make sure to highlight any relevant experience you have that aligns with the role. Whether it’s working with young people or dealing with challenging behaviours, we want to know how your background fits our needs.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity.
How to prepare for a job interview at Pobl Group
✨Know Your Impact
Before the interview, think about how you can make a positive difference in the lives of young people. Prepare specific examples from your past experiences where you've empowered others or helped them develop new skills. This will show your passion for the role and your understanding of its importance.
✨Showcase Your Resilience
Given the challenging behaviours you might encounter, be ready to discuss how you've handled difficult situations in the past. Share stories that highlight your resilience and ability to adapt your approach to different personalities. This will demonstrate your suitability for lone working and managing complex needs.
✨Be IT Savvy
Since the role requires IT literacy, brush up on any relevant software or systems you might need to use. If you have experience with support planning tools or similar applications, mention this during the interview. It shows you're prepared and capable of handling the administrative side of the job.
✨Engage with Their Values
Familiarise yourself with the FREDIE principles: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. Think about how these values resonate with you and prepare to discuss how you would embody them in your work. This alignment will help you connect with the interviewers and show that you’re a great fit for their team.
