At a Glance
- Tasks: Support individuals in need, engage with clients, and assist with wellbeing checks.
- Company: Pobl Group is dedicated to creating positive change in communities through support work.
- Benefits: Enjoy flexible shifts, weekly pay, training opportunities, and mileage reimbursement.
- Other info: Ideal for students or those seeking flexible work around other commitments.
- Why this job: Make a real difference while gaining valuable experience in a supportive environment.
- Qualifications: No specific qualifications required; just a passion for helping others.
Scheme Support Officer (Relief)
Job no: 510237
Work type: Flexible
Salary: 13.45 p/h
Location: Rhondda Cynon Taff
Categories: All Support roles, Homelessness / Risk of homelessness
Job Description: Codi Group Ltd Relief (Support)
This is a relief (bank) role, making it ideal for anyone with other commitments, looking to gain experience in the support sector, or wanting a role where they can make a real difference to people's lives.
As a Relief Scheme Support Officer, you'll be offered shifts across our services in Rhondda Cynon Taff and, if you're interested, opportunities may also be available in other areas. Managers will provide as much notice of available shifts as possible, although you may occasionally be contacted at short notice when urgent cover is required. As this is a relief position, hours cannot be guaranteed.
Every shift is an opportunity to support people to overcome challenges, build confidence, and move towards a more positive future.
About Our Services
Our Supported Accommodation services provide short-term housing and support to people experiencing homelessness, many of whom have complex backgrounds, support needs, or life experiences.
The aim of our services is to help individuals develop the confidence, skills, and independence needed to move on to permanent accommodation and live successfully within their communities.
As a Scheme Support Officer, you will:
- Build positive, trusting relationships with customers.
- Encourage engagement with support services, including mental health, substance misuse, and wellbeing services.
- Motivate and empower people to achieve their goals.
- Provide practical and emotional support to help individuals make positive changes in their lives.
- Create a safe, welcoming, and supportive environment within the scheme.
Please note: This role does not involve personal care, administering medication, or carrying out clinical interventions.
This role offers a unique opportunity to work across a variety of services, meet different people, and gain valuable experience while helping some of the most vulnerable members of our communities build brighter futures.
Skills and Experience Needed
- A passion to work with and enable people to live as independent a life as possible.
- An enthusiasm and passion for supporting people to achieve the best outcomes that they can.
- A strong ability to create relationships that are open and honest.
- A strong initiative and ability to work alone as well as being an effective team player.
- Ability to deal with conflicting and demanding situations.
Full list of duties and can found on the Job description.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you will embrace these principles and thrive in an environment shaped by them.
Take a glimpse into our work and find out more about our Pay & Benefits: Codi Perks & Benefits
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262
We believe the people who use our services should have a voice in shaping them. That's why customers may play an active role in our recruitment process, helping us identify candidates who share our values and commitment to delivering excellent support.
Advertised: 06 Oct 2026 GMT Daylight Time
Applications close: 20 Oct 2026 GMT Daylight Time
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Scheme Support Officer (Relief) employer: Pobl Group
Codi is an exceptional employer that prioritises the well-being and growth of its employees while fostering a supportive community in Aberavon. With competitive pay rates, including a 20% uplift for night shifts, and a comprehensive benefits package, Codi ensures that Care Workers receive not only financial rewards but also opportunities for personal and professional development in a nurturing environment dedicated to enhancing the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Support Officer (Relief)
✨Tip Number 1
Familiarise yourself with the Pobl Group's values, especially their commitment to Fairness, Respect, Equality, Diversity, Inclusion, and Engagement (FREDIE). Demonstrating an understanding of these principles during your interactions can set you apart as a candidate who aligns with their mission.
✨Tip Number 2
Network with current or former employees of Pobl Group. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your flexibility and availability for shifts, as this role requires adaptability. Be ready to explain how you can manage your time effectively to meet the demands of the position while balancing other commitments.
✨Tip Number 4
Research the specific needs of the clients you will be supporting, particularly those with experiences related to the criminal justice system. Showing that you understand their challenges and how to engage positively with them can demonstrate your readiness for the role.
We think you need these skills to ace Scheme Support Officer (Relief)
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Scheme Support Officer. Familiarise yourself with the specific duties mentioned in the job description, such as engaging with clients and supporting them according to their tailored support plans.
Tailor Your CV:Customise your CV to highlight relevant experience and skills that align with the role. Emphasise any previous work in support roles or experience dealing with challenging behaviours, as this will demonstrate your suitability for the position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for support work and your understanding of the Pobl Group's values, particularly FREDIE principles. Explain why you are interested in the role and how your background makes you a great fit.
Proofread Your Application:Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Pobl Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Scheme Support Officer. Be prepared to discuss how your skills and experiences align with the duties, especially in engaging with clients and supporting their needs.
✨Show Your Passion for Support Work
During the interview, express your enthusiasm for support work and helping others. Share any relevant experiences that demonstrate your commitment to making a positive impact in people's lives, particularly those who have faced challenges.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle challenging behaviours and respond to arising needs. Think of examples from your past where you've successfully managed difficult situations or provided support to someone in need.
✨Highlight Flexibility and Adaptability
Since this role involves flexible shifts and potentially lone working, emphasise your ability to adapt to changing circumstances. Discuss any previous experiences where you had to be flexible and how you managed your time effectively.
