At a Glance
- Tasks: Support individuals in a diverse environment, helping them achieve independence through engaging activities.
- Company: Pobl Group is dedicated to making a positive impact in the community through support and inclusion.
- Benefits: Enjoy 26 days holiday, pension scheme, health cash plan, and opportunities for training and progression.
- Other info: Flexible working hours and a culture built on fairness, respect, and inclusion.
- Why this job: Be part of a supportive team that values your input and fosters personal growth in a meaningful role.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
The predicted salary is between 24000 - 28000 £ per year.
Summary
A part‑time (18.5hrs), permanent Scheme Support Officer role in a supported housing service, Ty Trosiad, Newport. The role operates on a rolling rota, including days, evenings, weekend availability and sleep‑in shifts (additional £62.64 sleep‑in payment). Lone working is also required.
Overview
Who are Codi Group?
Codi is a not‑for‑profit and Wales’ largest provider of housing, care and support services. We help people live well, feel supported and reach their full potential, supporting nearly 17,000 individuals across Wales daily. ‘Codi’ means rise in Welsh, reflecting our ambition to lift expectations, lift communities and lift each other.
About the Role
Ty Trosiad is a 10‑bed supported housing service for people with long‑term, complex needs, including mental health issues, substance misuse and difficulties managing their tenancy. The Scheme Support Officer will ensure the health & safety of the building, monitor visitors, and serve as the primary point of contact for clients, offering advice, support and a listening ear.
Day‑to‑Day Duties
- Engage with and support residents.
- Assist Project Workers in delivering tenancy management and health‑and‑wellbeing workshops.
- Conduct welfare checks.
- Secure the building, perform health & safety checks and maintain awareness of who is on premises.
- Address challenging behaviours.
- Respond to additional needs of residents.
- Support residents in cleaning their rooms and the scheme’s communal areas.
Who We Are Looking For
- Ability to build rapport with vulnerable and disadvantaged people and provide appropriate support and advice.
- Team‑player with strong teamwork skills.
- Self‑motivated with the capacity to prioritise tasks and manage workload independently.
- Relevant experience or transferable skills.
- Alignment with Codi Values and the right attitude.
- IT literate.
- Ability to handle challenging and emergency situations.
- Good communication skills.
Part of your role includes sleep‑in shifts at the scheme. You will be provided with a secluded area including a bedroom, bathroom and kitchen facilities.
Values
Codi’s core values are Compassionate, Authentic and Progressive. Embracing these principles creates a thriving environment.
Codi Perks & Benefits
Information on pay and benefits will be provided if selected.
FREDIE
Guided by the principles of Fairness, Respect, Equality, Diversity, Inclusion and Engagement, Codi ensures equal opportunities for all applicants and encourages them to apply.
Scheme Support Officer in Newport employer: Pobl Group
Pobl Group is an exceptional employer, offering a dynamic work culture that prioritises employee development and well-being. With the opportunity to work on impactful housing projects in the beautiful region of South West Wales, employees benefit from a competitive salary, hybrid working arrangements, and a supportive environment that fosters growth and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Support Officer in Newport
✨Tip Number 1
Familiarise yourself with the principles of FREDIE that Pobl Group values. Understanding Fairness, Respect, Equality, Diversity, Inclusion, and Engagement will help you align your approach during interviews and discussions.
✨Tip Number 2
Research the specific challenges faced by individuals in supported accommodation. Being knowledgeable about issues like mental health, substance misuse, and anti-social behaviour will demonstrate your commitment and readiness for the role.
✨Tip Number 3
Network with current or former employees of Pobl Group if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your adaptability and problem-solving skills. Given the diverse backgrounds of the people you'll support, showcasing examples of how you've successfully engaged with different personalities will set you apart.
We think you need these skills to ace Scheme Support Officer in Newport
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Scheme Support Officer. Highlight your relevant experience in supporting individuals with complex needs and your ability to adapt to diverse situations.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any previous work in supported accommodation or similar environments, and showcase your interpersonal skills.
Craft a Compelling Cover Letter:Write a cover letter that not only outlines your qualifications but also demonstrates your passion for making a difference in people's lives. Mention specific examples of how you've engaged with diverse groups or handled challenging behaviours.
Proofread Your Application:Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Pobl Group
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Scheme Support Officer. Be prepared to discuss how your skills and experiences align with the specific tasks, such as engaging with diverse individuals and supporting them through challenging behaviours.
✨Show Empathy and Adaptability
Given the nature of the role, it's crucial to demonstrate your ability to empathise with individuals who may have experienced trauma or complex needs. Share examples from your past where you've successfully adapted your approach to meet the needs of different personalities.
✨Highlight Relevant Experience
If you have experience in social care, mental health, or working with vulnerable populations, make sure to highlight this during your interview. Discuss specific situations where you made a positive impact, as this will show your potential employer that you are well-suited for the role.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or the types of workshops you might be involved in. This shows your genuine interest in the role and the organisation.
